Warehouse Operations Supervisor - 2nd Shift
About The Position
Ingram Micro is seeking a Warehouse Operations Supervisor to lead daily warehouse operations and oversee employee performance while ensuring service, safety, and productivity standards. The role leads warehouse associates, optimizes workflows, maintains inventory accuracy, and supports customer fulfillment objectives while fostering accountability, teamwork, and continuous improvement. The supervisor manages activities across receiving, shipping, inventory control, material handling, storage, order fulfillment, reverse logistics, and asset refurbishment and processing. The position coordinates staffing and workloads, monitors operational performance, supports process improvements, and promotes OSHA and company safety compliance. The schedule is Monday through Friday, 2:30 p.m. to 12:00 a.m.
Requirements
- High school diploma or GED.
- At least 5 years of experience in warehouse, distribution, logistics, supply chain, manufacturing, fulfillment, or operations environments.
- At least 1 year of supervisory, lead, or people-management experience.
- Experience managing warehouse workflows, including shipping, receiving, inventory control, and material handling.
- Working knowledge of Warehouse Management Systems (WMS).
- Strong Microsoft Office skills, including Excel, Outlook, and Word.
- Ability to motivate, coach, and develop frontline employees.
- Strong organizational, analytical, and problem-solving abilities.
- Excellent communication and interpersonal skills.
Nice To Haves
- Associate's or bachelor's degree in Supply Chain Management, Logistics, Business, Operations Management, or a related field.
- Experience in high-volume distribution centers, fulfillment operations, reverse logistics, IT asset disposition (ITAD), refurbishment, or returns processing.
- Experience leading continuous improvement initiatives to drive productivity and operational efficiency.
- Knowledge of lean operations, process optimization, and inventory management best practices.
Responsibilities
- Lead, coach, and develop warehouse associates to achieve operational goals.
- Build a high-performance culture focused on safety, quality, productivity, and employee engagement.
- Conduct performance coaching, training, and ongoing employee development.
- Act as the primary escalation point for operational and employee-related issues.
- Supervise receiving, shipping, inventory control, material handling, storage, order fulfillment, reverse logistics, and asset refurbishment and processing.
- Ensure orders and technology assets are accurately received, processed, stored, picked, packed, tested, and shipped according to company standards.
- Coordinate workload and staffing priorities to meet production schedules and customer requirements.
- Drive inventory accuracy through cycle counts, audits, and inventory-control practices.
- Monitor productivity, quality, inventory accuracy, order fulfillment, on-time shipping, and operational throughput.
- Identify and implement process improvements to increase efficiency, reduce errors, and improve service levels.
- Partner with cross-functional teams on operational excellence initiatives.
- Promote a safe work environment compliant with OSHA regulations and company policies.
- Keep warehouse equipment, workstations, and facilities organized, clean, and safe.
- Lead safety initiatives and reinforce compliance standards across operations.
Benefits
- Healthcare benefits
- Paid time off
- Parental leave
- 401(k) plan and company match
- Short-term and long-term disability coverage
- Basic life insurance
- Wellbeing benefits
- Annual target bonus
- Shift differential
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
