Warehouse Operations Supervisor

GEODIS Career•Dallas, TX

12d

About The Position

The Warehouse Operations Supervisor coordinates daily activities within a distribution center and supervises staff performing order fulfillment, order and inventory management, stocking, material handling, equipment use, and related work. The supervisor prepares work schedules, responds to changing labor needs, manages labor hours and payroll through an electronic timekeeping system, and interviews and trains team members. The role also supports employee development, evaluates performance, addresses complaints and problems, and ensures the team understands and works toward performance goals. The position reviews records for accuracy, compliance, and stock adequacy; schedules special and periodic inventories; investigates inventory discrepancies and recommends corrective actions; and assigns and examines work for accuracy, neatness, and compliance with policies and ISO9002 procedures. The supervisor studies and standardizes procedures to improve efficiency, recommends process improvements, prepares reports for leadership, helps maintain warehouse facilities, and submits service billing information to customer service representatives. The role ensures compliance with company and customer policies, including safety requirements. For food accounts, the incumbent reports food safety problems to senior management. Other duties may be assigned as required. Schedules listed are B shift, 6 p.m.–4:30 a.m. Monday through Thursday, or C shift, 6 a.m.–6 p.m. Friday through Sunday. Schedules may vary with operational needs. As an exempt salaried employee, the supervisor is expected to work the hours and additional days needed to meet business requirements, which may include Fridays, weekends, holidays, and extended hours during peak or other high-volume periods.

Requirements

High school diploma or GED equivalent.
Minimum 3 to 5 years of related warehouse and/or distribution center experience.
Experience with warehouse equipment.
Experience with warehouse management systems.
Experience with labor management systems.
PC literacy and experience with Microsoft Outlook, Word, and Excel.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form.

Nice To Haves

One year of supervisory experience is preferred.

Responsibilities

Coordinate daily activities within the distribution center.
Supervise staff performing order fulfillment, order management, inventory management, stocking, material handling, equipment use, and related activities.
Prepare work schedules and respond effectively to unexpected labor needs.
Manage labor hours and payroll using an electronic timekeeping system.
Interview and train prospective and new team members.
Develop business support staff, appraise performance, reward employees, address complaints, and resolve problems.
Ensure the team understands and works toward performance goals.
Recommend process improvements within the warehouse or distribution center.
Review records for accuracy, compliance with procedures, and adequacy of stock levels.
Ensure compliance with company and customer policies and procedures, including safety requirements.
Schedule work for special and periodic inventories.
Investigate inventory discrepancies by tracing item histories and recommend corrective actions.
Assign duties and examine work for accuracy, neatness, and compliance with policies and ISO9002 procedures.
Study and standardize procedures to improve team efficiency.
Prepare reports for leadership.
Assist in maintaining the physical properties of the warehouse.
Submit weekly, monthly, and other special services billing to customer service representatives.
Supervise distribution center employees in accordance with organizational policies and applicable laws.
For food accounts, report food safety problems to senior management.
Perform other duties as required and assigned.

Benefits

Bonus opportunities for some jobs.
Access to earnings on demand, with payday available early.
Telemedicine at no cost from day one.
Healthcare, dental, and vision coverage options at affordable costs after a short waiting period.
Paid holidays and time off.
Short-term disability.
New parent leave.
Support for career advancement and promotion.
One-time grants through the GEODIS Compassion Fund for teammates who experience unexpected catastrophes.
Opportunities to volunteer in the community or donate to the GEODIS Foundation or GEODIS Compassion Fund.
Inclusive culture and Employee Resource Groups.