Warehouse Operations Supervisor

GEODIS • Mt Juliet, TN

9d

About The Position

The Warehouse Operations Supervisor coordinates daily activities within a distribution center and supervises staff performing order fulfillment and management, inventory management, stocking, material handling, equipment use, and related work. The supervisor prepares schedules, responds to changing labor needs, tracks labor hours and payroll, and interviews and trains team members. The role includes developing and appraising staff, addressing complaints, supporting performance goals, and recommending process improvements.

The supervisor reviews records for accuracy, procedural compliance, and stock adequacy; ensures compliance with company and customer policies, including safety; schedules inventories; investigates inventory discrepancies; and standardizes procedures to improve efficiency. Additional duties include preparing reports for leadership, helping maintain warehouse properties, submitting customer billing, and supervising employees in accordance with organizational policies and applicable laws. For food accounts, the incumbent must report food safety problems to senior management. Other duties may be assigned as required.

Requirements

• High school diploma or GED equivalent.
• Minimum 3 to 5 years of related warehouse and/or distribution center experience.
• Experience with warehouse equipment.
• Experience with warehouse management systems.
• Experience with labor management systems.
• PC literacy and experience with Microsoft Outlook, Word, and Excel.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to apply common-sense understanding to carry out instructions provided in written, oral, or diagram form.

Nice To Haves

• One year of supervisory experience is preferred.

Responsibilities

• Coordinate daily activities within the distribution center.
• Supervise staff carrying out order fulfillment, order management, inventory management, stocking, material handling, equipment usage, and related activities.
• Prepare work schedules and respond effectively to unexpected labor needs.
• Manage labor hours and payroll using an electronic timekeeping system.
• Interview and train prospective and new team members.
• Develop business support staff, appraise performance, reward employees, address complaints, and resolve problems.
• Ensure the team understands and works toward performance goals.
• Recommend process improvements within the warehouse or distribution center.
• Review records for accuracy, compliance with procedures, and adequacy of stock levels.
• Ensure compliance with company and customer policies and procedures, including safety requirements.
• Schedule work for special and periodic inventories.
• Trace item histories to investigate discrepancies between inventory and stock-control records, and recommend remedial actions.
• Assign duties and examine work for accuracy, neatness, and conformance to policies and ISO9002 procedures.
• Study and standardize procedures to improve team efficiency.
• Prepare reports for leadership.
• Assist in maintaining the physical properties of the warehouse.
• Submit weekly, monthly, and other special-services billing to customer services representatives.
• Supervise distribution center employees in accordance with organizational policies and applicable laws.
• For food accounts, report food safety problems to senior management to initiate action.
• Perform other duties as required and assigned.

Benefits

• Fair pay; some jobs include bonus opportunities.
• Access to earnings on demand, with payday available as early as desired.
• No-cost telemedicine access from day one; healthcare, dental, and vision options are available at affordable costs after a short waiting period.
• Paid holidays, time off, short-term disability, and new parent leave.
• A safe, clean, and healthy work environment.
• Career development and promotion opportunities.
• One-time grants through the GEODIS Compassion Fund for teammates experiencing unexpected catastrophes.
• Opportunities to volunteer in the community or donate to the GEODIS Foundation or GEODIS Compassion Fund.
• Employee Resource Groups and other opportunities to participate in an inclusive culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED