Warehouse Operations Supervisor
About The Position
The Warehouse Operations Supervisor coordinates daily activities within a distribution center and supervises employees performing order fulfillment and management, inventory management, stocking, material handling, equipment use, and related work. The role prepares work schedules, responds to changing labor needs, manages labor hours and payroll, and supports hiring, training, performance management, and employee development. The supervisor monitors performance goals, recommends process improvements, reviews records and stock levels, and ensures compliance with company, customer, safety, and applicable procedural requirements. The position also schedules inventories, investigates discrepancies, standardizes procedures, prepares reports, helps maintain warehouse facilities, and submits service billing. For food accounts, the incumbent reports food safety problems to senior management. Other duties may be assigned. The scheduled shift is Thursday through Sunday, 4:00 p.m. to 2:30 a.m. The job description identifies the duties as essential functions, which employees must be able to perform with or without reasonable accommodation.
Requirements
- High school diploma or GED equivalent.
- Minimum 3 to 5 years of related warehouse and/or distribution center experience.
- Experience with warehouse equipment.
- Experience with warehouse management systems.
- Experience with labor management systems.
- PC literacy and experience with Microsoft Outlook, Word, and Excel.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to apply common-sense understanding to carry out instructions provided in written, oral, or diagram form.
Nice To Haves
- One year of supervisory experience preferred.
Responsibilities
- Coordinate daily activities within the distribution center.
- Supervise staff and direct work involving order fulfillment, order management, inventory management, stocking, material handling, equipment use, and related needs.
- Prepare work schedules and respond quickly and effectively to unexpected labor needs.
- Manage labor hours and payroll in an electronic timekeeping system.
- Interview and train prospective and new team members.
- Support business support staff development by appraising performance, rewarding employees, addressing complaints, and resolving problems.
- Ensure the team understands and works toward performance goals.
- Recommend process improvements within the warehouse or distribution center.
- Review records for accuracy and compliance with procedures, and determine whether stock levels are adequate.
- Ensure compliance with company and customer policies and procedures, including safety requirements.
- Schedule work for special and periodic inventories.
- Trace item history to investigate inventory discrepancies and recommend remedial actions.
- Assign duties and examine work for accuracy, neatness, and conformance to policies and ISO9002 procedures.
- Study and standardize procedures to improve team efficiency.
- Prepare reports for leadership.
- Assist in maintaining the physical properties of the warehouse.
- Submit weekly, monthly, and other special-services billing to customer service representatives.
- Supervise distribution center employees in accordance with organizational policies and applicable laws.
- For food accounts, report food safety problems to senior management to initiate action.
- Perform other duties as required and assigned.
Benefits
- Fair pay; some jobs include bonus opportunities.
- Access to earnings on demand before payday.
- No-cost telemedicine access from day one.
- Affordable healthcare, dental, and vision benefit options after a short waiting period.
- Paid holidays and time off.
- Short-term disability.
- New parent leave.
- A safe, clean, and healthy work environment.
- Career growth and promotion opportunities.
- One-time grants through the GEODIS Compassion Fund for teammates experiencing unexpected catastrophes.
- Opportunities to volunteer in the community or donate to the GEODIS Foundation or GEODIS Compassion Fund.
- Employee Resource Groups and opportunities to participate in cultural and heritage activities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
