Warehouse Operations Supervisor - 2nd Shift

Pitney Bowes•Grand Prairie, TX
•$60,000 - $65,000•Onsite

About The Position

Pitney Bowes is hiring a Warehouse Operations Supervisor for its Grand Prairie, Texas presort facility. The supervisor works with the team to meet productivity standards and requirements, supporting clients’ postage savings through presort services. Under the direction of the Operations Manager or Assistant Operations Manager, the role organizes mail flow on the production floor by assigning workers and assessing mail volumes and types against current staffing levels to meet postal deadlines. The position oversees production workers on the designated shift and carries out supervisory responsibilities in accordance with company policies and applicable laws. It also oversees quality processes, supports completion of USPS and internal reporting, helps ensure postal regulations are applied, and communicates pertinent information between shifts. The role is scheduled Monday through Friday, 4:00 p.m. to 1:00 a.m., with weekends as needed; operational needs may require work on holidays, days off, or a different shift with limited or no advance notice. Salary is $60,000–$65,000 annually plus a 6% field bonus. The company states that the role does not have a set amount of vacation per year.

Requirements

  • At least one year of supervisory experience in presort, a mailroom, or an associated industry where familiarity with USPS requirements and/or regulations is applied.
  • At least two years of progressively responsible experience in a production or mailing industry environment.
  • Strong knowledge of MS Excel and/or MS Access, plus basic knowledge of MS Word, the internet, and email.
  • Ability to lift up to 50 pounds, or the current maximum allowed by the state, and walk, stand, stoop, and bend 80% of the time, with or without accommodation.
  • Ability to work Monday through Friday, 4:00 p.m. to 1:00 a.m., with weekends as needed.
  • Willingness and ability, based on operational needs, to work weekends, holidays, days off, and/or a different shift with limited or no advance notice.

Responsibilities

  • Organize mail flow on the production floor by assigning workers and assessing mail volumes and types based on staffing levels to meet postal deadlines.
  • Oversee production workers on the designated shift, including interviewing, hiring, training, appraising performance, rewarding and disciplining employees, addressing complaints, and solving problems.
  • Oversee the quality function throughout the production area and ensure Total Quality Management processes and procedures are followed.
  • Assist the Operations Manager with required USPS and internal reports, job costing reports, and application of USPS postal regulations.
  • Ensure clear and concise communication of pertinent information between shifts.
  • Offer suggestions to increase equipment-use efficiency, improve working conditions, and motivate employees.
  • Perform other duties as assigned.

Benefits

  • The role does not have a set amount of vacation per year.
  • Opportunity to grow and develop a career.
  • Inclusive environment that encourages diverse perspectives and ideas.
  • Challenging and unique opportunities to contribute to the success of a transforming organization.
  • Comprehensive benefits globally through PB Benefits and Wellbeing Programs.
  • 6% field bonus.
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