Warehouse Operations Manager/Trainer

Table Mountain Casino Resort•Friant, CA

13d

About The Position

Under general direction from the Operations Controller, the Warehouse Operations Manager/Trainer oversees warehouse operations for the Casino, including receiving and delivering goods, inventory control, order fulfillment, and coordination with other departments. The role leads and supervises the Receiving & Warehouse team, maintains product integrity and accurate inventory records, and ensures compliance with safety and quality standards. The position also develops, updates, and delivers training in inventory management, warehouse operations, stock procedures, cycle counting, physical inventory, inventory reconciliation, and computerized procurement and warehouse systems. It maintains warehouse and loading-dock conditions, supports inventory audits and replenishment planning, and identifies process improvements. The listed duties are illustrative and not all-inclusive; other duties may be required.

Requirements

High school diploma or equivalent, unless waived by the Director of Human Resources.
Three years of receiving, warehouse, and/or inventory-control-related experience.
Previous experience with computerized procurement order and warehouse inventory systems.
Proficiency with Microsoft Word and Excel.
Excellent interpersonal, guest-service, leadership, communication, analytical, decision-making, and problem-solving skills.
Ability to manage multiple projects in a fast-paced environment.
Ability to pass a pre-employment drug/alcohol screen and background investigation, and to obtain and maintain a gaming license.
Knowledge of shipping and receiving operations, basic accounting, mathematics, recordkeeping, warehouse or procurement procedures, occupational hazards, and applicable safety precautions.
Skill in using word-processing, spreadsheet, and database software in a Windows environment, specifically Word, Excel, Access, and PowerPoint.
Skill in supervising, training, and evaluating assigned staff.
Ability to communicate effectively verbally and in writing; interact with people of varying social and cultural backgrounds; maintain confidentiality and professional relationships; work independently and meet strict timelines; and make sound decisions using independent judgment.

Nice To Haves

Bachelor’s degree in Business or a related field.
Food-handler ServSafe certification and Food & Beverage experience.

Responsibilities

Oversee receipt of goods, including inspection, documentation, quantity verification, and condition checks.
Manage inventory levels, stock tracking, transfers, distributions, and accurate records of incoming and outgoing shipments.
Coordinate order picking, packing, shipping, and timely delivery of department orders.
Hire, train, supervise, and evaluate warehouse staff and ensure they follow safety protocols.
Optimize warehouse layout and processes to improve efficiency, reduce costs, and maximize space utilization.
Implement and enforce safety regulations, maintain a clean and organized workspace, and ensure compliance with relevant regulations.
Develop, update, and deliver training on inventory management, warehouse operations, stock management, cycle counting, physical inventory, inventory reconciliation and control, and computerized procurement and warehouse inventory systems.
Coordinate with departments including Gaming, Marketing, Food & Beverage, and the Gaming Commission as needed.
Implement and monitor quality-control procedures and communicate with Purchasing and Food & Beverage about product verification and quality.
Maintain accurate records of warehouse activity, inventory, shipments, and safety procedures.
Identify process improvements and implement changes to enhance efficiency and productivity.
Lead day-to-day receiving, shipping, and inventory-control services required by the Casino and supervise the Receiving & Warehouse team.
Make decisions about product flow and distribution to protect product integrity.
Maintain loading dock, inventory areas, and departmental equipment.
Complete daily data entry in purchasing, receiving, and inventory systems and maintain accurate pricing, item, and vendor information.
Deliver office supplies and inventory to departments and food-and-beverage venues as requested.
Process paperwork for inventory and supply returns and reconcile inventory and receiving discrepancies.
Ensure proper food handling and safety practices.
Assist with replenishment, place orders to restore inventory par levels, and adjust on-hand par levels based on usage reports.
Count and label inventory items with appropriate item numbers and dates received.
Perform inventory cycle counts and monthly physical counts, and support property department inventory audits, including Food & Beverage and Retail.
Assist in reviewing inventory usage reports to forecast inventory demand.
Perform other duties as required.