Warehouse Operations & Facilities Manager

FOOD FOR THE POOR INC•Coconut Creek, FL

3d•Onsite

About The Position

The Warehouse Operations & Facilities Manager leads and optimizes Food For The Poor’s warehouse operations, including inventory management, receiving, storage, order fulfillment, packing, shipping, and distribution. The role provides direct leadership to warehouse and facilities personnel, setting performance expectations, developing employees, and fostering accountability, collaboration, service, and operational excellence. The Manager oversees facilities maintenance and related services to maintain safe, functional, secure, and well-maintained buildings, grounds, vehicles, and equipment. The position establishes operational controls and standard procedures, monitors performance indicators, manages departmental budgets, identifies improvement opportunities, and prepares and presents operational reports and recommendations to senior leadership. The role works closely with internal departments to align warehouse activities with organizational priorities and mission-driven initiatives, and calls for sound judgment, initiative, urgency, and effective management of competing priorities.

Requirements

Bachelor’s degree in Business Administration, Operations Management, Supply Chain Management, Logistics, or a related field; an equivalent combination of relevant education and progressively responsible management experience may be considered.
At least 5–7 years of progressively responsible experience in warehouse operations, logistics, inventory management, or related operational functions.
At least 3 years of direct supervisory or management experience, including employee development, performance management, and operational planning.
Demonstrated experience managing inventory controls, warehouse processes, operational reporting, and continuous improvement initiatives.
Strong leadership, coaching, motivation, and employee development skills, with the ability to foster accountability, teamwork, and high performance.
Knowledge of warehouse processes, inventory management, receiving, shipping, distribution, and operational efficiency.
Working knowledge of facilities maintenance, workplace safety, security protocols, risk prevention, and regulatory compliance.
Sound judgment, initiative, problem-solving, and decision-making skills, including the ability to troubleshoot challenges and implement practical solutions.
Proactive, results-oriented approach and ability to manage competing priorities, respond quickly, and meet deadlines.
Strong interpersonal, communication, collaboration, and constructive conflict-resolution skills.
Ability to analyze operational data, monitor performance indicators, prepare reports, and present recommendations to senior leadership.
Proficiency in Microsoft Office, particularly Excel, and familiarity with inventory or warehouse management systems.
Commitment to operational excellence, process improvement, safety, and responsible stewardship of resources.
Commitment to Food For The Poor’s Christian mission and guiding principles, demonstrating integrity, compassion, humility, respect, and servant leadership.

Nice To Haves

Experience coordinating facilities maintenance, external vendors, and operational budgets.

Responsibilities

Lead daily warehouse operations, including receiving, inspection, storage, inventory control, order fulfillment, packing, shipping, and distribution.
Establish and maintain inventory management procedures, including tracking, physical counts, reconciliation, documentation, and controls.
Evaluate warehouse workflows, space utilization, equipment, and resource allocation, and implement improvements to productivity, efficiency, safety, and responsiveness.
Oversee facilities maintenance, repairs, inspections, preventive maintenance, and related services for buildings, grounds, vehicles, and equipment.
Establish and enforce workplace safety and security procedures, including safe equipment use, access controls, inventory protection, hazard prevention, emergency preparedness, and regulatory and organizational compliance.
Coordinate external contractors, vendors, and service providers; monitor service quality, maintenance schedules, and expenditures.
Identify and address safety and security risks; coordinate incident reporting, corrective actions, and emergency response with appropriate departments.
Supervise warehouse and facilities personnel, set performance expectations, assign priorities, monitor productivity, and ensure accountability.
Coach, mentor, and develop team members through feedback, performance evaluations, training, and development opportunities.
Promote ownership, urgency, problem-solving, continuous improvement, responsible stewardship, and a collaborative, high-performing team culture.
Coordinate with Donations, Shipping & Export, Finance, Volunteer Programs, and other operational teams to align warehouse activities with organizational priorities, service requirements, and distribution schedules.
Anticipate and troubleshoot operational challenges, assess competing priorities, make timely decisions, and maintain continuity of operations.
Identify opportunities to improve processes, strengthen internal controls, streamline cross-departmental coordination, and enhance service delivery.
Develop, maintain, and monitor operational reports and key performance indicators for inventory accuracy, productivity, receiving and shipping, efficiency, safety, security, and resource utilization.
Present operational performance updates, results, challenges, improvement initiatives, and recommendations to senior leadership.
Maintain standardized operating procedures, accurate documentation, financial controls, and effective departmental budget management.