Warehouse Operations & Facilities Manager

Food For The Poor•Coconut Creek, FL

About The Position

The Warehouse Operations & Facilities Manager leads and optimizes Food For The Poor's warehouse operations, including inventory management, receiving, storage, fulfillment, packing, shipping, and distribution. The role provides direct leadership to warehouse and facilities personnel, promotes accountability and professional development, and ensures warehouse activities support organizational priorities and mission-driven initiatives. The Manager oversees facilities maintenance and related services to maintain safe, functional, secure, and well-maintained buildings, grounds, vehicles, and equipment. The role establishes operational controls, monitors performance indicators, manages documentation and departmental budgets, identifies opportunities for continuous improvement, and prepares and presents operational reports and recommendations to senior leadership. Success requires sound judgment, initiative, urgency, effective prioritization, and strong collaboration across departments.

Requirements

Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, Logistics, or a related field; an equivalent combination of relevant education and progressively responsible management experience may be considered.
At least 5–7 years of progressively responsible experience in warehouse operations, logistics, inventory management, or related operational functions.
At least 3 years of direct supervisory or management experience, including employee development, performance management, and operational planning.
Demonstrated experience managing inventory controls, warehouse processes, operational reporting, and continuous improvement initiatives.
Strong ability to lead, coach, motivate, and develop employees while fostering accountability, teamwork, and high performance.
Knowledge of warehouse processes, inventory management, receiving, shipping, distribution, and operational efficiency.
Working knowledge of facilities maintenance, workplace safety, security protocols, risk prevention, and regulatory compliance.
Sound judgment and ability to troubleshoot challenges, make timely decisions, and implement practical solutions.
Ability to manage competing priorities, respond quickly, and meet deadlines.
Strong interpersonal and communication skills, including the ability to build cross-departmental relationships and resolve conflicts constructively.
Ability to analyze operational data, monitor performance indicators, prepare reports, and present recommendations to senior leadership.
Proficiency in Microsoft Office, particularly Excel, and familiarity with inventory or warehouse management systems.
Commitment to operational excellence, process improvement, safety, and responsible stewardship of resources.
Commitment to Food For The Poor's Christian mission and guiding principles, demonstrating integrity, compassion, humility, respect, and servant leadership.

Nice To Haves

Experience coordinating facilities maintenance, external vendors, and operational budgets.
Experience collaborating with multiple departments and presenting operational information and recommendations to senior management.

Responsibilities

Lead daily warehouse operations, including receiving, inspection, storage, inventory control, order fulfillment, packing, shipping, and distribution.
Establish and maintain inventory management procedures, tracking, physical counts, discrepancy reconciliation, documentation, and controls.
Evaluate warehouse workflows, space utilization, equipment, and resource allocation, and implement improvements to productivity, efficiency, safety, and responsiveness.
Oversee facilities maintenance, repairs, inspections, preventive maintenance programs, and related services for buildings, grounds, vehicles, and equipment.
Establish and enforce workplace safety and security procedures, including safe equipment use, access controls, inventory protection, hazard prevention, and emergency preparedness.
Coordinate external contractors, vendors, and service providers, monitoring service quality, maintenance schedules, and expenditures.
Identify and address safety and security risks; coordinate incident reporting, corrective actions, and emergency response with appropriate departments.
Directly supervise warehouse and facilities personnel, set performance expectations, assign priorities, monitor productivity, and ensure accountability.
Coach and develop employees through feedback, performance evaluations, training, and development opportunities.
Promote ownership, urgency, problem-solving, continuous improvement, responsible stewardship, and collaboration while addressing performance or operational challenges.
Coordinate with Donations, Shipping & Export, Finance, Volunteer Programs, and other operational teams to align warehouse activities with organizational priorities and distribution schedules.
Anticipate and troubleshoot operational challenges, assess competing priorities, and make timely decisions to minimize disruptions and maintain continuity.
Identify opportunities to improve processes, internal controls, cross-departmental coordination, and service delivery.
Develop, maintain, and monitor operational reports and key performance indicators covering inventory accuracy, productivity, receiving and shipping, efficiency, safety, security, and resource use.
Prepare and present performance updates, operational results, challenges, improvement initiatives, and recommendations to senior leadership.
Maintain standardized operating procedures, accurate documentation, financial controls, and effective departmental budget management while ensuring compliance with policies and applicable requirements.