Warehouse Operations Coordinator

Nourishing Hope•Chicago, IL

7d•Onsite

About The Position

Nourishing Hope, formerly known as Lakeview Pantry, is a dynamic Chicago nonprofit agency that provides food, social services such as job and housing assistance, and free mental wellness counseling. Founded in 1970, we strive to serve the needs of the whole person — with respect and dignity, always. Nourishing Hope offers our neighbors nutritious food using a choice-based distribution model and access to life-changing social services including monthly food distribution, home delivery services, and social services including case management, mental health counseling, job search support, domestic violence intervention, referrals and public benefits assistance. Nourishing Hope serves tens of thousands of people each year, providing more than 4 million meals through our programs, in addition to partnerships with other community organizations. This year, more than 7,000 low-income neighbors will also receive case management and social services. This role will support daily warehouse operations at West Town and Ravenswood by managing pallet logistics, preparing food for transport, and occasionally operating warehouse equipment. The leadership role involves supervising and supporting on-site volunteers in a high-activity environment while ensuring all incoming donations strictly adhere to food safety and quality protocols. Additionally, the position is responsible for maintaining accurate inventory records and keeping the facility organized to ensure efficient and overall safe food distribution, across all Nourishing Hope locations.

Requirements

High school diploma or GED required; higher education is a plus.
Ability to lift up to 50 pounds frequently, and up to 100 pounds occasionally.
Experience training or supervising other people and the ability to lead groups of people working on multiple tasks.
Excellent verbal and written communication skills.
Logistical, organizational, time-management, and problem-solving skills.
Ability to efficiently and effectively handle shifting and multiple priorities.
Solid computer skills including a working knowledge of Google Sheets.
An understanding of, and belief in, the importance of food security for everyone.

Nice To Haves

Valid driver’s license, clean driving record and the ability to operate a motor vehicle (cargo van or passenger van).
Experience operating a forklift, pallet stackers and pallet jacks or willingness to learn.
Previous experience managing logistics or working with food

Responsibilities

Lead and supervise volunteer shifts by teaching warehouse tasks—such as packing, sorting, and pallet building—while acting as a mission ambassador through organizational education and site tours.
Coordinate outgoing deliveries according to truck schedules and assist leadership in maintaining accurate inventory records using Google Sheets to ensure seamless food flow.
Safely operate forklifts, pallet jacks, and cargo vans to move inventory, manage incoming donations, and maintain an organized, efficient facility.
Uphold and instruct others on strict food safety and quality standards, ensuring all donations meet protocols and the physical workspace remains free of hazards.
Work closely with the operations team to communicate needs and handle daily facility upkeep, including cleaning, trash removal, and basic site maintenance.