Warehouse Operation Support III

AAA Mountain West Group • Scottsdale, AZ

2d • Onsite

About The Position

The Warehouse Operations Support III role ensures timely fulfillment of parts requests and orders for Smart Home Pro Installers, Service Technicians, and Advisors/Project Managers. The role manages warehouse inventory levels, facility upkeep, and purchase-order-related tasks. It requires substantial job knowledge and the ability to complete moderately difficult assignments that may affect the broader department or team.

The position is onsite at the Scottsdale warehouse five days per week. The regular schedule is Monday through Friday, 5:30 a.m. to 2:30 p.m. For the first two months, training hours are Monday through Friday, 7:00 a.m. to 4:00 p.m. The role may help up-skill new team members and provide warehouse redundancies as needed.

Requirements

• High school diploma or GED.
• Two to four years of warehousing and logistics experience.
• Ability to pass a forklift certification class and hands-on testing.
• Substantial understanding of computer systems and Microsoft Office.
• Knowledge of supply management and quality control.
• Strong documentation and reporting skills.
• Advanced proficiency operating forklifts and warehouse equipment.
• Ability to adapt solutions to varied problems and conduct fact-finding to determine an appropriate response.
• Ability to convey basic technical or procedural information effectively to knowledgeable audiences.
• Excellent organization and customer service skills.
• Ability to lift and carry 25 pounds, and up to 50 pounds.

Nice To Haves

• Previous exposure to warehousing and logistics, or equivalent experience with inventory management.

Responsibilities

• Stage and pull inventory according to project timelines and requests, ensuring the quality and timeliness of deliverables.
• Manage and audit the shared warehouse email account and communicate basic technical or procedural information.
• Procure main-stock and expense items; monitor inventory, validate reorder points, and create purchase orders.
• Perform weekly cycle counts for high-velocity and high-value items, maintain accurate on-hand stock levels, and track warranties.
• Process complex dispositions of van-stock items and unused or damaged products.
• Collaborate independently with the Warehouse Service Technician to facilitate vendor returns while following required controls.
• Oversee and maintain 5S procedures, general cleaning, and stock locations.
• Provide warehouse support as needed, including receiving, driving, service, dispositions, and projects.
• May help train or up-skill new team members.

Benefits

• Opportunity to participate in an AAA discretionary annual incentive plan or other incentive plans, depending on position.
• 401(k) with a $1-for-$1 company match up to 6% of eligible earnings per pay period.
• Medical, dental, and vision benefits.
• Wellness program.
• Paid holidays.
• Paid time off accrued monthly.
• Depending on position, an additional 24 hours per year for volunteer activities.
• Free AAA Classic Membership.
• AAA product discounts.
• Tuition reimbursement program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED