Warehouse Operation Support III
About The Position
The Warehouse Operations Support III is responsible for timely fulfillment of parts requests and orders for Smart Home Pro Installers, service technicians, and Advisors/Project Managers. The role manages warehouse inventory, facility upkeep, and purchase-order-related tasks, applying substantial job knowledge and skills to moderately difficult assignments with impact across the department or team. The position is onsite at the Scottsdale warehouse five days per week. The regular schedule is Monday through Friday, 5:30 a.m. to 2:30 p.m. For the first two months, training hours are Monday through Friday, 7:00 a.m. to 4:00 p.m.
Requirements
- High school diploma or GED.
- Two to four years of warehousing and logistics experience.
- Ability to pass a forklift certification class and on-hand testing.
- Substantial understanding of computer systems and MS Office.
- Deep knowledge of supply management and quality control for moderately difficult assignments.
- Strong documentation and reporting skills.
- Advanced forklift operation and warehouse equipment proficiency.
- Ability to adapt solutions to varied problems and conduct fact-finding to determine appropriate responses.
- Ability to convey basic technical or procedural information effectively to knowledgeable audiences.
- Excellent organization and customer service skills.
- Ability to up-skill and train new team members.
Nice To Haves
- Previous exposure to warehousing and logistics, or equivalent experience with inventory management.
Responsibilities
- Stage and pull inventory based on project timelines and requests, ensuring the quality and timeliness of deliverables.
- Manage and audit the shared warehouse email account, exchanging basic technical or procedural information with colleagues and knowledgeable audiences.
- Oversee procurement for main-stock and expense items, monitor inventory, validate reorder points, and create purchase orders.
- Conduct weekly cycle counts for high-velocity and high-value items, maintain accurate on-hand stock levels, and track warranties.
- Adapt defined processes to varied problems, conducting fact-finding and coordinating appropriate responses when needed.
- Process complex dispositions of van-stock items and unused or damaged products.
- Collaborate independently with the Warehouse Service Technician to facilitate vendor returns while following controls.
- Maintain 5S procedures, general cleaning, and stock locations.
- Provide warehouse backup support as needed, including receiving, driving, service, dispositions, and projects.
- May help up-skill new team members.
Benefits
- Opportunity to participate in AAA discretionary annual incentive plan or other incentive plans, depending on position.
- Company 401(k) match of $1 for $1 up to 6% of eligible earnings per pay period.
- Medical, dental, and vision benefits.
- Wellness program.
- Paid holidays.
- Paid time off accrued monthly; depending on position, an additional 24 hours per year are earmarked for volunteer activities.
- Free AAA Classic Membership.
- AAA product discounts.
- Tuition reimbursement program.
- Collaborative work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
