Warehouse Management Application Specialist
About The Position
We’re looking for a talented individual with Warehouse Management Supply Chain software and operational experience to drive the implementation of world-class supply chain management solutions. This role involves frequent travel throughout North America. As a WMS Software Implementation Guru, also known as an Application Specialist in our Professional Services department, you’ll work closely with the project team to identify customer needs, define business processes, establish performance metrics, and drive the configuration of the Tecsys solution to exceed expectations. You’ll build an on-site rapport with customers to seamlessly guide them in their integration of the Tecsys software. Your consulting acumen, people skills, application knowledge, and supply chain expertise will make you a key contributor to a successful implementation process.
Requirements
- Demonstrated experience in Warehousing, inventory, distribution management and/or ERP supply chain software implementations and configuration
- Demonstrated experience in Operations and processes, working in a warehousing or distribution supply chain operation
- Demonstrated experience in Business process requirement definition, software configuration, data loading, testing and training
- Operational experience and knowledge in one or more of the following areas: Warehouse Management, Inventory & Order Management
- Bachelor's degree in Commerce (Accountancy) or Supply Chain, Information Technology, Computer Science, Engineering with an accounting certificate or equivalent
- A valid Canadian or American passport is required due to frequent travel
- Strong proficiency in both written and verbal English communication
Nice To Haves
- 3PL experience
- Strong problem solving and troubleshooting aptitude
- Ability to work independently
- Technical aptitude including knowledge of Java, SQL, Oracle, databases, Unix/Linux, scripting, infrastructure and networks
- Excellent writing and presentation skills
- Knowledge of slotting, racking and warehouse layout design concepts and optimization
- Experience with transportation and delivery management systems and processes
- Bi Analytics aptitude and knowledge of creating reports and dashboards
- Flexibility and self-learning ability
- Knowledge of Spanish
Responsibilities
- Identify customer needs
- Define business processes
- Establish performance metrics
- Drive configuration of the Tecsys solution
- Build on-site rapport with customers
- Guide customers in their integration of the Tecsys software
Benefits
- Great career development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
