Warehouse & Logistics Operations Supervisor

Water Technologies•Minnetonka, MN
•Onsite

About The Position

Based in Minnetonka, Minnesota, the Warehouse & Logistics Operations Supervisor leads warehouse operations and directly supervises warehouse team members and logistics specialists. The role coordinates shipping, receiving, and material handling, while providing leadership in safety, quality, delivery, cost, and inventory accuracy. It is a fast-paced position requiring communication with key stakeholders and may occasionally require second-shift work, although the schedule is primarily days. The supervisor monitors performance and key performance indicators, manages shipment inquiries and logistics issues, ensures regulatory and quality-system compliance, and drives safety and continuous improvement. The role also provides work direction, manages team time tracking and training, addresses HR issues, conducts performance reviews, and contributes to hiring and onboarding. Veolia describes itself as a global environmental services company operating across five continents with nearly 218,000 employees. The company highlights its values of responsibility, solidarity, innovation, customer focus, and respect, and its mission to support ecological transformation through water, energy, and waste management. This position is eligible for incentive compensation and account assignment opportunities. The stated compensation range is $85,000–$91,000; offers may vary based on candidate qualifications, market conditions, and internal equity.

Requirements

  • Bachelor’s degree, or a high school diploma with at least 7 years of experience in logistics, operations, or a related field.
  • At least 5 years of experience in warehouse operations, supply chain logistics, transportation, or a related operational role.
  • At least 2 years of management experience overseeing 5 or more direct reports or staff.
  • Excellent verbal and written communication skills.
  • Ability to provide leadership and direction to team members; proactive, self-starting, and collaborative.
  • Strong interpersonal skills.
  • Ability to work in a fast-paced organization with a high sense of urgency.
  • Must be eligible to work lawfully in the United States immediately; the employer will not sponsor work authorization.

Nice To Haves

  • Experience running a satellite warehouse.
  • Experience driving safety initiatives and improving safety culture.
  • Experience improving customer service.
  • Knowledge of and experience with SAP, including WM, or an equivalent ERP system.
  • Solid understanding of logistics practices and import/export compliance.
  • Demonstrated problem-solving ability and strong attention to detail.
  • Advanced computer skills, including Google Docs, Sheets, and Gmail, or Microsoft Excel and PowerPoint.
  • Management experience in warehouse, material handling, or transportation personnel is preferred.

Responsibilities

  • Oversee all warehouse and logistics operations for the Minnetonka facility.
  • Monitor daily performance and direct activities to meet current commitments while seeking improvements.
  • Analyze key performance indicators to lead and manage warehouse and logistics activities.
  • Manage inquiries about shipment status, tracking, and proof of delivery.
  • Arrange shipments and act as the tracking, tracing, and escalation contact for shipments.
  • Resolve freight claims and investigate shipment errors or service-provider issues.
  • Ensure the area meets regulatory and quality-system requirements.
  • Update outdated documentation and submit it through the Quality Management System.
  • Prioritize safety above quality and productivity in operations.
  • Lead injury investigations and drive continuous improvement projects, including cross-functional projects and Kaizen events.
  • Drive compliance with area and site standards, policies, and procedures.
  • Improve operations through changes to procedures, training, systems, and equipment.
  • Handle assigned special projects.
  • Work effectively on cross-functional teams.
  • Provide clear leadership and work direction, ensuring adequate resources to meet safety, quality, delivery, cost, and people requirements.
  • Own team time tracking and coaching, and address HR issues promptly.
  • Track training, assess skill gaps against the skills matrix, and develop and execute timely training plans for material handlers and logistics specialists.
  • Conduct mid-year and end-of-year performance reviews.
  • Contribute to personnel selection, hiring, and training as needed.

Benefits

  • Medical, dental, and vision insurance starting Day 1
  • Life insurance
  • Paid time off
  • Paid holidays
  • Parental leave
  • 401(k) plan with a 3% default contribution and matching
  • Flexible spending and health saving accounts
  • AD&D insurance
  • Disability insurance
  • Tuition reimbursement
  • Comprehensive technical and commercial training
  • Career advancement opportunities
  • Incentive compensation eligibility
  • Account assignment opportunities
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