Warehouse Logistics Operations Manager PM

Floor & Decor • Baltimore, MD

1d

About The Position

The Warehouse Logistics Operations Manager directs the efficient, cost-effective operation of a distribution center or warehouse facility. The role manages inbound receipt and storage of goods, inventory management, claims, and outbound order-filling, stock replenishment, and shipping. The manager is responsible for budgeting, customer service, facility and equipment operations, inventory management, productivity, accuracy, and loss prevention programs.

The position also oversees maintenance processes, record keeping, safety protocols, security services, and inventory control to help ensure that work teams, service providers, equipment, and physical assets are safe and secure. It includes personnel management, employee training and development, performance oversight, and coordination with store personnel to address customer and delivery issues.

Requirements

• Three to five years of experience in warehouse operations.
• Proficiency with software applications and transportation systems.
• Previous supervisory or management experience.
• Strong interpersonal, organizational, and analytical skills.
• Ability to multitask, meet deadlines, and work in a fast-paced environment.
• Demonstrated ability to interact effectively with customers and staff at all organizational levels.
• Subject to National Security screening.

Nice To Haves

• Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field preferred; relevant experience may substitute for education at one calendar year of experience for one academic year of education.
• Working knowledge of Occupational Safety and Health Administration (OSHA) safety rules is strongly preferred.

Responsibilities

• Manage the daily operations of the warehouse.
• Manage efficient truck loading and unloading, safety management and training, and compliance with federal, state, and local regulations.
• Oversee record keeping, inspections, audits, and safety training.
• Ensure the timeliness and integrity of inventory transactions.
• Understand and help slot the distribution center according to company inventory and picking strategies.
• Manage and maintain an effective cycle count program to achieve the specified inventory accuracy rate.
• Coordinate and conduct physical inventories in accordance with company policy.
• Work with store personnel to investigate customer complaints involving order accuracy or carrier delivery issues.
• Review and evaluate distribution center functions, address performance gaps, and take corrective action so functional-area managers meet operating goals.
• Assess business conditions and emerging needs, and address opportunities to improve service, reduce costs, or generate incremental revenue.
• Monitor activities and redirect workflow to appropriate work centers to balance workloads.
• Help identify necessary remodels or replacement of obsolete or unproductive assets based on operational needs and economic justification.
• Manage employee hiring, training and development, termination, and grievance matters.
• Conduct performance appraisals and coach direct reports to improve individual and team performance.
• Provide warehouse-team training and learning sessions on safety, processes, functions, and other warehouse activities.
• Monitor development and skill-building systems against productivity and employee-turnover goals, and take corrective action as needed.
• Lead daily team meetings on operational performance, safety, training, and warehouse topics.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager