Warehouse Logistics Manager

NEFCO Construction Supply LLC•Sparks, OK
•$75,000 - $85,000

About The Position

The Warehouse Logistics Manager is primarily responsible for branch logistics activities related to distribution operations, including receiving, storage, inventory control, picking, packing, and route loading for product delivery. The role directs and coordinates warehouse activity while managing expenses, quality, productivity, staffing, safety, capacity, and product flow. It promotes continuous improvement through metrics, training, and coaching, and maintains communication with operations personnel and other branch functions. The manager oversees personnel and logistics operations, including coordination with dispatch and warehouse leadership, employee issue resolution, payroll and timecard review, time-off scheduling, training, performance reviews, and corrective action. The role also supports customer service, counter staff, quality assurance and control, and inventory control; monitors branch review queues and shipment questions; and addresses cross-dock, transfer, and other branch issues. The manager is accountable for inventory accuracy, timely and accurate parcel processing, and reliable order fulfillment and delivery. This includes ensuring shipments are received and put away accurately, orders are picked, packed, loaded, and delivered correctly, and products are appropriately packaged and labeled. The schedule is Monday through Friday, with occasional Saturdays, for 45–50 hours per week. The position reports to the Director of Logistics.

Requirements

  • At least 5 years of experience in industrial warehousing or distribution operations, with a results-oriented track record.
  • Effective communication skills up, down, and across the organization.
  • Ability to lead, coach, delegate to, and mentor supervisors, associates, and drivers to develop skills and improve productivity and bench strength.
  • Ability to establish priorities and work independently with little supervision.
  • Ability to use data and metrics to drive decisions and continuous operational improvement.
  • High school diploma or equivalent.
  • Ability to review and interpret computer system images, reports, and documents.
  • Basic knowledge of Microsoft Word, Excel, and Outlook.
  • Analytical ability, including basic math skills.
  • Ability to use warehouse layouts for planning purposes.
  • Positive, hard-working attitude; detail-oriented and hands-on, with the ability to multitask and adapt to a fast-paced environment with changing priorities.
  • Ability to stand on a concrete floor for long periods.
  • Ability to work in varying climate conditions, including cold, heat, and humidity, for long periods.
  • Ability to crouch, stoop, kneel, crawl, and twist for lifting.
  • Ability to safely lift as much as 50 pounds.
  • Ability to operate warehouse equipment, including forklifts, and be recertified.

Nice To Haves

  • College degree preferred.
  • Eclipse experience highly desired.

Responsibilities

  • Direct, optimize, and coordinate all warehouse activity.
  • Manage P&L expenses, quality, productivity, staffing, safety, capacity, and product flow.
  • Promote continuous improvement using key metrics, training, and coaching.
  • Maintain communication with operations personnel and support Customer Service, Counter staff, QA/QC, and Inventory Control as needed.
  • Monitor the branch review queue and respond to inbound, outbound, and product questions.
  • Conduct daily warehouse walkthroughs to identify safety and housekeeping issues.
  • Review and analyze daily reports to identify opportunities and root causes.
  • Oversee cross-dock and transfer situations and address general branch issues.
  • Ensure parcel package shipments are processed timely and accurately for customer delivery.
  • Resolve employee issues and coordinate driver and warehouse personnel time-off to maintain operational coverage.
  • Review and approve payroll hours weekly; review direct reports’ timecards, resolve recording errors, and approve timecards before the supervisor deadline.
  • Review and approve PTO requests.
  • Foster communication and teamwork among staff to achieve operational goals and performance standards.
  • Complete assigned NEFCO trainings; monitor and enforce training initiatives for supervised associates; assist with implementing and improving training processes.
  • Accept responsibility for company projects that may be indirectly related to the role’s area of responsibility.
  • Maintain a safe and clean working environment.
  • Evaluate personnel and provide management with employee reviews as requested.
  • Communicate policies and ensure compliance, consistently administering corrective action as necessary.
  • Ensure inventory accuracy to minimize shrink, damage, and obsolete inventory.
  • Meet customer delivery times, linehaul pull times, and on-time truck departure expectations, and ensure efficient delivery truck routing.
  • Ensure orders are picked, packed, loaded, and delivered accurately and are packaged and labeled in proper condition and easily identifiable.
  • Ensure inbound shipments are received and put away accurately, both physically and in the system.
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