Warehouse Logistics Coordinator

Warner Bros. Discovery•Grand Prairie, TX

About The Position

The Warehouse Logistics Coordinator supports coordination of inbound and outbound freight, warehouse scheduling, shipment documentation, operational trackers, and cross-functional communication across the North America Distribution Center. The role connects the warehouse floor with carriers, vendors, store teams, Merchandising, and internal business partners to ensure product movement is visible, accurately documented, and followed through. The Coordinator supports the Manager, Inventory & Logistics and Senior Manager, Warehouse Operations by maintaining shipment visibility, tracking open issues, and organizing logistics activity in line with business priorities. The position requires a highly organized, detail-focused individual with strong communication and follow-through skills who can manage multiple priorities in a fast-moving distribution center environment. Responsibilities include scheduling delivery appointments, maintaining delivery calendars and shipment trackers, preparing and verifying shipping documents, monitoring exceptions and discrepancies, supporting audits and process materials, and communicating shipment status and risks across internal and external partners.

Requirements

  • Two to three years of experience in logistics coordination, warehouse administration, transportation coordination, inventory administration, or supply chain support.
  • Hands-on understanding of warehouse operations, including receiving, putaway, outbound shipments, replenishment, store deliveries, and ecommerce fulfillment.
  • Strong organizational skills and ability to manage multiple trackers, shipment schedules, open issues, and competing priorities.
  • Strong attention to detail and ability to maintain accurate documentation, records, and operational follow-up.
  • Clear, confident communication skills and ability to work with carriers, vendors, store teams, and internal business partners.
  • Ability to identify operational risks, shipment exceptions, and documentation issues, escalate appropriately, and follow through to resolution.
  • Comfort working with warehouse management systems, shipment platforms, inventory tools, and Microsoft Office.

Nice To Haves

  • Experience with Microsoft Dynamics 365 or similar warehouse, inventory, or ERP systems.
  • Experience in retail, ecommerce, distribution, or branded warehouse environments.
  • An associate or bachelor’s degree in supply chain management, logistics, business, or a related field.

Responsibilities

  • Schedule inbound and outbound delivery appointments according to warehouse capacity, shipment priorities, and operational requirements.
  • Maintain daily and weekly delivery calendars and coordinate container appointments, carrier pickups, store deliveries, and freight movements.
  • Monitor delivery activity, appointment changes, carrier delays, and shipment conflicts; escalate risks or service impacts as needed.
  • Communicate delivery windows, priorities, and changes to warehouse teams, store partners, Merchandising, and other stakeholders.
  • Support transportation coordination for new store openings, seasonal peaks, product launches, and inventory transitions.
  • Prepare, maintain, and organize shipment documents, including bills of lading, packing lists, delivery confirmations, carrier paperwork, and proof of delivery records.
  • Verify shipment details, appointments, addresses, pallet and carton counts, and supporting documents before and after freight movement.
  • Maintain inbound and outbound shipment trackers, updating shipment status, issues, confirmations, and exceptions.
  • Follow up on missing paperwork, delayed confirmations, incomplete shipping details, and unresolved carrier or vendor documentation.
  • Help investigate freight damages, shortages, overages, and delivery discrepancies, and track them through resolution.
  • Track vendor compliance issues involving labeling, packaging, routing guides, and documentation, and provide information to Merchandise Compliance teams as needed.
  • Maintain intake, shipment, and exception logs for operational reporting and business visibility.
  • Identify discrepancies between system records and physical activity, including receiving counts, appointment compliance, shipment status, delivery confirmation, and carrier performance.
  • Maintain accurate records of inbound product flow, outbound distributions, delivery timing, and open logistics issues for warehouse leadership.
  • Provide operational updates, exception context, and supporting documents to the Inventory & Systems Analyst for reporting and trend analysis.
  • Support audit readiness by keeping logistics documentation accurate, organized, and accessible.
  • Help create and maintain warehouse SOPs, process guides, and logistics reference materials.
  • Collaborate with Inventory, Logistics, Ecommerce Fulfillment, Customer Services, Merchandising, Buying, Store Operations, and Warehouse Operations teams.
  • Act as a professional point of contact for carriers, vendors, store partners, and internal teams regarding appointments, shipment status, and delivery coordination.
  • Participate in daily operational huddles, weekly carrier calls, and store operations touchpoints, sharing shipment updates, open issues, and follow-up actions.
  • Communicate shipment priorities, delivery risks, and operational impacts between warehouse operations and business partners.
  • Work with warehouse leadership to identify recurring logistics issues, documentation gaps, delays, and process improvement opportunities.
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