Seasonal Lead, China Grove - Full Time

Macy's•China Grove, TX

1d•$21 - $35•Onsite

About The Position

The Warehouse Lead is responsible for achieving daily department goals established by the Operations Manager. The role monitors hourly performance, balances freight flow, validates colleagues’ time spent in functions, adjusts staffing to address performance gaps, and provides hands-on guidance for fulfillment center operations. The Warehouse Lead supports training and onboarding, communicates operational feedback, helps maintain a safe and organized workplace, and fosters an inclusive, respectful environment. This is a seasonal position in China Grove; the posting describes flexible scheduling based on business needs and availability.

Requirements

Strong verbal and written communication skills.
Ability to conduct operational training, cross-train colleagues, and support team development.
Organization and time-management skills to coordinate daily operations, maintain cleanliness, and prioritize tasks.
Problem-solving ability to identify issues and implement solutions that improve operational efficiency.
Proficiency using computers and handheld technology to access instructional documents, track productivity, and communicate with team members.
Ability to operate forklifts, pallet jacks, and other equipment as needed.
Ability to collaborate with team members and communicate effectively with customers, co-workers, and People Leaders.
Ability to read and understand employment policies and safety rules and procedures in English.
Self-motivated, resourceful, and able to work independently and take initiative.
Ability to work a flexible schedule including days, evenings, weekends, and holidays based on department and company needs.
Ability to perform heavy lifting, constant movement, standing, and reaching with arms and hands; stand for at least two consecutive hours; lift at least 50 pounds; stoop, kneel, crouch, and climb ladders; and potentially reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Nice To Haves

High school diploma or equivalent; candidates with this qualification are encouraged to apply.

Responsibilities

Conduct daily meetings to discuss business priorities and transitions to and from the next shift.
Encourage colleagues to suggest process and culture improvements and champion their suggestions.
Ensure colleagues are trained, cross-trained, or certified in operational areas; identify training deficiencies and work with the Core Trainer and Operations Manager to address them.
Ensure KPIs for merchandise movement, service levels, accuracy, and productivity are achieved, and support continuous improvement goals.
Partner with the Core Trainer in new-hire onboarding, including facility tours and orientation.
Maintain a clean and organized workplace and support colleagues’ personal safety.
Communicate openly and continuously, presenting ideas and feedback clearly in writing and verbally.
Coordinate daily operations across different areas and provide hands-on direction to colleagues operating the fulfillment center.
Recognize and celebrate individual and team performance with positive reinforcement.
Maintain the hourly process board, monitor performance, and adjust staffing to address performance gaps.
Have influential conversations with colleagues working below the standards in the quick reference guide methodology, support their skill development, and communicate those conversations to the Operations Manager.
Achieve daily department plans set by the Operations Manager by balancing freight flow, validating time spent in functions, monitoring hourly performance, and adjusting staffing.
Foster acceptance and respect and strengthen connections with colleagues, customers, and communities.
Maintain regular and dependable attendance and punctuality.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice