Warehouse Lead

AbbVie•Tempe, AZ

About The Position

The Warehouse Group Leader ensures that material movement activities are handled in a timely manner while maintaining high levels of compliance and quality. The role independently resolves warehouse material-movement issues, making major decisions in conjunction with leadership. Decisions and actions directly affect operational efficiency, effectiveness, cost, time, quality, and compliance. The position requires understanding customer needs and prioritizing workload accordingly. The role leads by example, coordinates workflow with stakeholders, supports associate training and cross-training, and helps maintain safety, GxP, training, and governmental standards. It also performs warehouse receiving, inspection, order picking, shipment verification, and material transfers. This position does not have direct supervisor or manager duties such as performance evaluations or disciplinary responsibilities, but provides related feedback to leadership as needed.

Requirements

High school diploma or GED.
At least 5 years of related experience, preferably in a pharmaceutical operations setting.
At least 5 years of experience working with an ERP system, preferably SAP.
Ability to complete basic math calculations accurately.
Ability to read and understand English-language training documents, product labeling, and warehouse signage.
Pass medical screening and/or background checks conducted by local, state, and federal authorities.
Self-motivated, with the ability to work in a fast-paced, positive, team-oriented environment with moderate supervision and an emphasis on customer satisfaction.
Demonstrated ability to adapt to rapidly changing work demands.
Familiarity with Microsoft Office products, general computer skills, and RF scanners.
Ability to analyze, think creatively, make decisions, and communicate effectively verbally and in writing.
Very strong working knowledge of applicable DEA, TSA, FAA, IATA, DOT, IMDG, and/or FTZ compliance regulations for receiving and shipping materials.
Ability to lift 50 pounds, and/or more with assistance.
Ability to bend, reach, stoop, climb, stand, and walk for an entire shift of 8 hours or more.
Ability to work in temperatures ranging from -20°C to 30°C (-4°F to 86°F).
Wear required personal protective equipment (PPE) to complete assigned tasks.
Ability to operate warehouse material-handling equipment, including forklifts, hand tools, and other devices.

Responsibilities

Lead by example by demonstrating exemplary attendance, leading meetings, tracking and reporting KPIs, and maintaining a positive attitude toward assignments.
Resolve material-movement issues, exercising independence and consulting leadership on major decisions.
Participate in responses to departmental, corporate, and governmental audits.
Aid in controlling critical non-inventory items.
Interface daily with key stakeholders to coordinate workflow across departments and areas of the business.
Ensure associates are trained according to SOPs; conduct observations and complete required training documentation for cross-training employees, contractors, and new hires.
Arrange system access and permissions, including SAP and the Small Parcel Shipping System.
Comply with policies and procedures for training, safety, GxP, and governmental agency standards.
Accurately process paperwork in accordance with policies and procedures.
Cross-train in multiple operational areas while maintaining a low level of quality mistakes.
Receive and inspect inbound product and material for infestation, overages, shortages, and damage.
Pick customer orders accurately, ensuring the correct number and type of product are selected.
Verify the quantity, quality, labeling, and address of outgoing shipments against customer orders.
Transfer and locate material or product in general storage areas or shipping locations.
Operate material-handling equipment and warehouse devices while maintaining productivity and accuracy.