Warehouse Lead (Mon-Fri, 6:30AM-3PM)

Batesville Casket Company • Memphis, TN

3d

About The Position

The Warehouse Lead is responsible for leading the team in daily warehouse duties and running day-to-day regional distribution center (RDC) operations efficiently. The role oversees warehouse activities, equipment maintenance, customer service, regulatory and company-policy compliance, safety, organization, and inventory accuracy. It also includes supervisory responsibilities such as supporting employee interviews and training, assigning and directing work, appraising performance, and addressing complaints and problems. Travel is not required. This is a safety-sensitive position that may involve operating vehicles or equipment and working in warehouse or production environments.

Requirements

• High school diploma or GED.
• Ability to train, manage, lead, and understand LEAN or continuous improvement principles and activities in a logistics environment.
• Intermediate computer skills.
• Ability to interpret data and create useful information.
• Ability to perform root cause analysis and apply appropriate countermeasures to correct anomalies.
• Basic leadership skills.
• Intermediate customer service skills.
• Ability to lift and/or move miscellaneous equipment and products weighing up to 50 pounds frequently and over 100 pounds occasionally.
• Ability to meet the stated physical demands, including sitting, standing, walking, handling and feeling with the hands, reaching, talking, hearing, and occasionally climbing, bending, kneeling, crouching or squatting, twisting, and lifting or moving up to 50 to over 100 pounds.
• Comply with company drug and alcohol testing policies and applicable regulations when required for this safety-sensitive position.

Nice To Haves

• Associate degree preferred.
• More than 5 years of experience in a logistics supervisory position preferred.

Responsibilities

• Lead the warehouse team in daily activities and run RDC operations efficiently, including loading and unloading trucks, performing and reconciling inventory, and assisting the Customer Service Center as required.
• Monitor and schedule maintenance of RDC equipment, including roll-loaders and dock equipment.
• Communicate effectively with customers and support personnel to provide excellent service.
• Maintain the current customer base through excellent customer service, including building synergy with the local sales force.
• Ensure adherence to governmental regulations, including DOT and OSHA requirements, and company policies and procedures.
• Maintain high standards of safety, organization, and inventory accuracy.
• Carry out supervisory responsibilities in accordance with company policies, the Code of Ethical Business Conduct, and applicable laws.
• Assist with interviewing and training employees; plan, assign, and direct work; appraise performance; address complaints; and resolve problems.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance, plus prescription coverage, short-term disability, and an Employee Assistance Program (EAP), with immediate eligibility.
• 401(k) matching program.
• Paid time off.
• Opportunities for development and advancement.
• Learning and development opportunities, including Experience Batesville onboarding, self-guided courses through Batesville University, and Individual Development Plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED