URBN Warehouse Group Lead

URBN•Salisbury Township, PA
•Onsite

About The Position

The Warehouse Group Lead provides leadership for associates in a designated warehouse area, supports employee development, and helps maintain service-level agreements and efficient workflows. The role acts as a subject matter expert, oversees production quality, audits compliance with processes and standard operating procedures, and works with management and cross-functional employees to resolve operational issues. The position requires organizational skills, attention to detail, flexibility, sound problem-solving, and the ability to work in a goal-oriented, multitasking environment. The position is located at 755 Brackbill Rd, Gap, Pennsylvania, 17527. The shift is Sunday through Wednesday, 6:00 a.m. to 4:30 p.m. Starting pay is USD $19.75 per hour.

Requirements

  • Must be 18 years or older.
  • High school degree or GED required.
  • 1 to 2 years of equivalent job experience, including team-building and leadership skills.
  • Works well under pressure and time constraints; dependable and has a sense of urgency.
  • Excellent organizational and efficiency skills.
  • Ability to define problems, collect data, establish facts, and draw conclusions.
  • Able to work with minimal supervision.
  • Maintain acceptable attendance and be able to work overtime as required.
  • Comprehend and follow work instructions to meet productivity and quality standards.
  • Ability to stand and walk throughout a shift.
  • Ability to climb, balance, kneel, crouch, or crawl for extended periods.
  • Ability to reach, pull, push, and lift freight and other objects of various shapes, sizes, and weights up to 50 pounds.
  • Ability to safely operate warehouse equipment required for the position, such as a pallet jack, box cutter, or carts, requiring coordinated movements.

Responsibilities

  • Provide leadership for all associates.
  • Maintain SLAs for the designated area.
  • Act as a subject matter expert in the designated area.
  • Support the development of employees in the designated area.
  • Promote, develop, and sustain efficient workflow within the department, and ensure the area is adequately supplied for daily tasks.
  • Create a positive work environment and develop ownership in the department with diplomacy, professionalism, and integrity.
  • Oversee the quality of production activities.
  • Audit department processes to ensure team members adhere to processes and SOPs.
  • Interact with management and cross-functional employees to resolve issues affecting operations.

Benefits

  • Medical benefits
  • Dental insurance
  • Vision insurance
  • Paid time off (PTO)
  • Employee discounts
  • Retirement savings
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