Warehouse Front Line Leader

PIP Global Safety•Guilderland Center, NY

13d

About The Position

The Warehouse 2nd Shift Front Line Leader leads a team of frontline employees and oversees daily operations in an assigned area, ensuring safety, productivity, and efficiency. The role supports a positive, collaborative work environment and continuous improvement to achieve area Key Process Indicators (KPIs). The Front Line Leader acts as a coach and resource, supporting operational excellence, employee engagement, and development.

Requirements

High school diploma or equivalent required.
3–5 years of experience in a distribution, warehousing, or manufacturing environment.
Proven ability to lead, motivate, and engage a diverse team.
Strong attention to detail and ability to manage multiple priorities.
Excellent communication, interpersonal, and problem-solving skills.
Computer proficiency, including Microsoft Office and ability to learn warehouse management software and operational systems.
Ability to thrive in a fast-paced, dynamic environment while maintaining a focus on safety and quality.

Nice To Haves

Bachelor’s degree preferred.
Prior leadership experience strongly preferred.
Experience using RF scanners in a warehouse or distribution environment preferred.
Forklift experience preferred but not required.
Knowledge of order fulfillment, inventory control, shipping, receiving, and small parcel processing preferred.
Experience with Continuous Improvement or Operational Excellence (Lean/Six Sigma) is a plus.

Responsibilities

Lead, motivate, and coach a team of 6 or more employees to meet safety, quality, productivity, and order accuracy targets.
Assign daily work according to operational priorities, employee skill levels, and workload demands.
Monitor employee performance against attendance, safety, quality, and productivity standards; provide feedback and coaching.
Identify training needs and coordinate with training leaders and HR to address skill gaps.
Learn and use warehouse management system (WMS) software to manage workflow, inventory movement, and operational reporting.
Document safety incidents, including near misses, and ensure adherence to safety procedures.
Conduct regular Gemba walks to observe operations, identify improvement opportunities, and reinforce safety and operational standards.
Communicate with the team and other departments, and share updates with site leadership through huddles and operational meetings.
Oversee daily operations to support efficient workflow, equipment readiness, and quality standards.
Support small parcel order processing and ensure timely, accurate fulfillment.
Identify operational challenges and improvement opportunities, and implement sustainable solutions.