Line Leader

Wonder•New York, NY

7d•Onsite

About The Position

At Mighty Quinn's, a Wonder restaurant, the Line Leader supports day-to-day service by helping maintain food quality and an organized service line while ensuring guests receive a welcoming and efficient experience. The role provides operational support and leadership by example across Front of House (FOH) operations. Although Line Leaders are among the most experienced FOH team members, they do not directly supervise or manage other team members. In the General Manager’s absence, they may administer employee breaks and manage early cuts, but may not issue write-ups, discipline employees, or take other employment actions. Line Leaders assist FOH team members with shift duties, help other stations and occasionally support Back of House (BOH) staff, cover open shifts, and step onto the line when needed. Duties include supporting opening and closing tasks such as setting up and stocking service areas, maintaining cleanliness and sanitation, preparing backups, and ensuring required work is completed. They are expected to prioritize customers and help ensure shift duties are completed when other employees are unable to do so. The position is offered full-time or part-time at the MQ Battery BBQ location. The listed pay rate is $18 per hour plus tips after training; training lasts four weeks and pays $20 per hour. The role requires weekend availability and the ability to perform physical work throughout a shift.

Requirements

At least 1 year of management experience in a fast-paced kitchen or customer-facing role.
Ability to work with speed, accuracy, and strong attention to detail.
Solid organization and clear verbal communication; ability to follow directions.
Team-oriented, with basic knowledge of food safety and sanitation practices.
Willingness to learn multiple stations and cross-train.
Must be at least 18 years of age and legally authorized to work in the United States.
Must be able to lift 50 pounds.
Must be able to stand for a full shift while working.
Ability to frequently bend, stoop, kneel, crouch, reach, and lift.
Must have weekend availability.
Food Handler Certification, or willingness to obtain it if required by state, county, or local health departments.

Responsibilities

Assist with shift duties and ensure tasks are completed properly and in compliance with Mighty Quinn’s rules.
Support FOH team members, including Cutters, Sides, Cashiers, and Expeditors, to help execute successful service.
Occasionally assist BOH staff with tasks needed for successful service.
Cover open shifts and work on the line when necessary.
Monitor FOH staff performance and ensure compliance with company rules where necessary.
Perform other tasks customarily required of a FOH Line Leader.
Assist with opening, closing, stocking, setup, cleaning, and sanitation duties as needed at the location.
In the General Manager’s absence, administer employee break periods and manage early cuts; do not issue write-ups, discipline employees, or take other employment actions.
Help ensure shift duties are completed when an employee is unable to complete them, while prioritizing customers.
Build effective team spirit through cooperation and a willingness to go above and beyond for guests.