Warehouse Customer Service

Mead Lumber•Grand Island, NE

3d•$17 - $20•Onsite

About The Position

The Warehouse/Yard Associate safely and efficiently loads building materials for customers while providing excellent customer service. The role supports daily yard operations, including receiving and unloading deliveries, organizing inventory, and maintaining a clean and safe work environment. The associate works outdoors in all weather conditions and may perform other duties as assigned.

Requirements

Valid driver’s license required.
High School diploma or GED required.
Ability to read and interpret invoices, tickets, and basic order information.
Strong attention to detail and commitment to accuracy.
Customer-focused with strong communication skills.
Ability to work independently and as part of a team.
Self-motivated, organized, and dependable.
Willingness to learn building materials and product knowledge.
Ability to stand and walk for extended periods (4–10 hours per day).
Ability to lift, carry, stoop, kneel, and crouch regularly, including lifting 50+ lbs.
Ability to work outdoors in all weather conditions.

Nice To Haves

Forklift experience preferred, or willingness to become certified.
Previous warehouse, yard, or building materials experience preferred.

Responsibilities

Load and unload customer and contractor orders accurately based on invoices and tickets.
Greet customers, verify orders, and ensure materials are correct before loading.
Safely load customer vehicles and contractor trucks, ensuring proper handling and securement.
Receive and unload vendor deliveries and verify materials against purchase orders.
Organize, label, stock, and maintain inventory in designated locations.
Identify and pull materials listed on tickets and communicate shortages or issues.
Process and document returned materials and place them in designated areas.
Operate forklifts and other equipment safely in accordance with company and OSHA standards.
Maintain cleanliness and organization of the yard, sheds, and work areas.
Cut lumber and assemble materials as needed for customers or orders.
Assist customers with product selection and resolve issues professionally.
Follow safety procedures and protect company property and equipment.
Perform duties in all weather conditions.
Perform other duties as assigned.

Benefits

Employee Stock Ownership Plan (ESOP), which can provide a financial source for the future or retirement.
Competitive pay.
Medical, dental, and vision plans.
100% employer-paid group term life, AD&D, and STD.
Additional voluntary life, AD&D, and LTD.
Paid time off and holiday pay.
Flexible spending accounts.
401(k) plan.
Scholarship and tuition assistance programs.
Employee Assistance Program.
Flexible scheduling options.
Ongoing learning and advancement opportunities.