Customer Service Warehouse Associate

Ewing Outdoor Supply • San Diego, CA

13h • $20 • Onsite

About The Position

Ewing Outdoor Supply, a fourth-generation family-owned wholesale landscape, irrigation, and outdoor supply company, is seeking a dependable, customer-focused team member for its operations team. This hands-on role combines customer service, warehouse operations, inventory support, local deliveries, and sales assistance. It is suited to someone who enjoys active work both indoors and outdoors in a fast-paced, team-oriented environment. Prior industry experience is not required, and training is provided. Bilingual English/Spanish candidates are preferred.

Requirements

• Customer orientation and the ability to adapt and respond to different types of people.
• Ability to multitask, prioritize, and manage time effectively.
• Basic math skills.
• Ability to lift 50–70 pounds.
• Excellent communication skills and ability to build trusting relationships.
• Ability to perform in a fast-paced environment.
• Valid driver’s license.
• Excellent organizational and time-management skills.
• Good driving record with no traffic violations.
• Comfort working most of the shift on one’s feet and performing repetitive physical tasks, including stooping, squatting, and lifting items above the head.
• Comfort operating and making daily-route deliveries in an Isuzu NRR 650 or similar commercial vehicle.

Nice To Haves

• Bilingual in Spanish and English.
• Ability to operate forklifts and tractors in varied weather and traffic conditions; training may be provided to the right candidate.
• Proven experience as a Customer Service Associate, Sales Associate, or in a similar role.
• Knowledge of inventory stocking procedures.

Responsibilities

• Go the extra mile to engage customers.
• Greet and direct customers.
• Provide accurate information about product features, pricing, and after-sales services.
• Answer customers’ questions about specific products and services.
• Conduct price and feature comparisons to facilitate purchasing.
• Cross-sell products.
• Ensure racks are fully stocked.
• Manage merchandise returns.
• Coordinate with the team to provide excellent customer service, especially during peak times.
• Inform customers about discounts and special offers.
• Provide customer feedback to the Store Manager.
• Stay up to date with new products and services.
• Deliver a wide variety of items to different addresses using different routes.
• Follow routes and time schedules.
• Load, unload, prepare, inspect, and operate a delivery vehicle.
• Ask for feedback on services provided and resolve client complaints.
• Inform customers about new products and services.
• Follow DOT regulations and safety standards.

Benefits

• Medical, dental, and vision health care plan.
• Retirement plan (401k, IRA).
• Basic, voluntary, and AD&D life insurance.
• Paid time off, including vacation, sick leave, and public holidays.
• Family leave, including maternity and paternity leave.
• Short-term and long-term disability.
• Training and development resources.
• Wellness resources.
• Profit sharing.
• Competitive market wages, benefits, paid time off, and bonus potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed