Customer Service Warehouse Associate

Ewing Outdoor Supply•Duncanville, TX

1d•$18 - $20•Onsite

About The Position

Ewing Outdoor Supply is a fourth-generation, family-owned wholesale landscape, irrigation, and outdoor supply company seeking dependable, customer-focused team members for its operations team. This hands-on, foundational role combines customer service, warehouse operations, inventory support, local deliveries, and sales assistance. It suits someone who enjoys active work indoors and outdoors in a fast-paced, team-oriented environment. Prior industry experience is not required; training is provided. Bilingual English/Spanish candidates receive preferred consideration.

Requirements

Comfort working most of the shift on your feet and performing repetitive physical tasks, including stooping, squatting, and lifting items overhead.
Ability to lift 50–70 pounds.
Comfort operating and making daily-route deliveries in an Isuzu NRR 650 or similar commercial vehicle.
Customer orientation and ability to adapt and respond to different types of people.
Ability to multitask, prioritize, and manage time effectively.
Basic math skills.
Excellent communication skills and ability to build trusting relationships.
Ability to perform in a fast-paced environment.
Valid driver’s license and good driving record with no traffic violations.
Excellent organizational and time-management skills.

Nice To Haves

Bilingual in Spanish and English.
Ability to operate forklifts and tractors in varied weather and traffic conditions; training may be provided to the right candidate.
Prior work experience as a Customer Service Associate, Sales Associate, or in a similar role.
Knowledge of inventory stocking procedures.
Prior outdoor supply industry experience.

Responsibilities

Engage, greet, and direct customers, providing helpful and accurate product, pricing, and after-sales information.
Answer questions about products and services, compare prices and features to support purchasing, cross-sell products, and inform customers about discounts, special offers, and new products or services.
Keep racks stocked and manage merchandise returns.
Coordinate with the team to provide excellent customer service, especially during peak times.
Share customer feedback with the Store Manager and stay up to date on new products and services.
Deliver a variety of items to different addresses using assigned routes and schedules.
Load, unload, prepare, inspect, and operate a delivery vehicle.
Request feedback on services and resolve customer complaints.
Follow DOT regulations and safety standards.