Warehouse Coordinator
About The Position
The Warehouse Coordinator performs activities that support inbound, outbound, and general warehouse operations to ensure timely freight delivery and scheduling and proper distribution of warehouse items. The role includes data entry, preparing and distributing reports, and maintaining records. The schedule has a start time between 3 p.m. and 5 p.m.; duties may vary by shift. In general warehouse operations, the coordinator prepares and processes routine forms, reports, and documents; communicates with internal and external customers; responds to inquiries and information requests; and collects, tracks, and enters operational metrics. In inbound operations, the coordinator schedules vendor receiving appointments, maintains a daily delivery appointment sheet, checks inbound drivers in and out, assigns receiving doors, and prepares and confirms purchase orders. In outbound operations, the coordinator checks returns and credit slips, investigates picking errors and missing products, helps resolve selecting and shipping issues, completes outbound paperwork and reports, and updates the master storage report. The work is primarily performed at a desk in a US Foods office-based environment, with occasional work in normal warehouse areas, including cooler and freezer areas that may reach temperatures as low as -5 degrees. The position requires a high school diploma or GED/equivalent and at least two years of experience in warehouse and delivery procedures.
Requirements
- At least two years of experience in warehouse and delivery procedures.
- High school diploma or GED/equivalent.
- Effective verbal and written communication skills.
- Excellent telephone and customer service abilities.
- Strong math, analytical, and organizational skills, with high attention to detail.
- Basic computer skills and good knowledge of Microsoft Word, Excel, Access, and Outlook.
- Problem-solving and critical-thinking abilities to address problems of limited scope.
- Strong teamwork skills and ability to support others in the department and division.
Nice To Haves
- Preferred experience with SAE, Truck Builder, Red Prairie, Kronos, Incentive/Component Pay, Road Net, XATA, Shopfax, Tandem, PowerDock equipment inventories, and warranties.
Responsibilities
- Prepare and process routine warehouse forms, reports, and documents, including inbound and outbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, and shipping labels.
- Communicate with internal and external customers, respond to inquiries and telephone calls, and research information in response to requests.
- Collect, track, and enter operational metrics, including shorts, mispicks, dump/damage, service level, and associate overtime.
- Schedule inbound vendor freight receiving appointments according to warehouse capacity and prepare and update the daily Delivery Appointment sheet.
- Check inbound drivers in and out and assign receiving doors to carriers.
- Prepare and confirm purchase orders for receiving.
- Check returns and credit slips and assemble returned orders for return to the proper picking slot.
- Investigate picking errors and locate missing products.
- Work with warehouse personnel to resolve selecting and shipping issues.
- Complete outbound paperwork and reports for selecting crews, route loading, drivers, and trucks received at night, and update the master storage report.
- Perform other duties as assigned by the manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
