Warehouse Coordinator

Johnson Controls•Arlington Heights, IL

6d•$26 - $36

About The Position

Johnson Controls is hiring a Warehouse Coordinator to support service-parts operations. The role receives, inspects, verifies, stages, records, and delivers service parts so that field technicians and service teams have the parts needed for timely repairs. It also supports reducing Mean Time to Repair by minimizing delays between parts ordering and availability. The coordinator communicates with service teams about part status, availability, and delivery timing; prioritizes deliveries according to service urgency, warranty requirements, and customer commitments; and operates a Johnson Controls fleet vehicle in accordance with safety and fleet policies. The role participates in Daily Management activities to track parts cycle time and identify improvement opportunities, escalates missing, damaged, or incorrect parts, follows company safety, quality, and operational standards, and performs general handy work using power tools.

Requirements

High school diploma or equivalent.
Valid driver’s license with an acceptable driving record.
Ability to operate a Johnson Controls fleet vehicle.
Ability to lift, carry, and move parts in accordance with safety guidelines.
Basic computer skills, including basic Excel, Word, and Outlook.
Effective communication abilities.
Comfort operating a forklift and pallet jacks for shipping.

Nice To Haves

Experience in warehouse operations, logistics, material handling, or service support.
Experience supporting field service or technician-based environments.
Familiarity with service-parts processes, warranty operations, or inventory systems.
Strong organizational skills, attention to detail, and a sense of urgency.
Customer-focused mindset and willingness to work cross-functionally.

Responsibilities

Receive, inspect, and verify incoming service parts for accuracy, quality, and readiness for use.
Stage incoming parts according to service needs.
Coordinate with service teams and field technicians to confirm part availability and priorities.
Deliver service parts to customer sites or field technicians to support timely repairs.
Support the reduction of Mean Time to Repair by minimizing delays between parts ordering and parts availability.
Maintain accurate records of parts receipt, staging, and delivery.
Communicate part status, availability, and delivery timing to service teams.
Prioritize deliveries based on service urgency, warranty requirements, and customer commitments.
Operate a Johnson Controls fleet vehicle safely and in compliance with driving and fleet policies.
Participate in Daily Management activities to track parts cycle time and identify improvement opportunities.
Escalate missing, damaged, or incorrect parts to minimize service impact.
Follow Johnson Controls safety, quality, and operational standards.
Perform general handy work and handle power tools.