Warehouse Coordinator

AirReps•Jeffersonville, IN

About The Position

The Warehouse Coordinator coordinates daily warehouse personnel and processes, including inventory maintenance and delivery processing, while ensuring the accuracy of shipping and receiving supplies and parts. The role is accountable for movement of materials within the warehouse and its overall appearance, while observing safety protocols. The Warehouse Coordinator takes direction from the Branch Manager or Warehouse Manager and works under close supervision using established procedures and well-defined instructions. The role supports internal and external customers, assists customers and CSRs as needed, and provides training and guidance to warehouse associates. It also works with the Branch Manager to support positive employee relations and manages warehouse employee timekeeping. People management is not a formal responsibility. The position requires progressive warehouse experience, including forklift operations, and a high school diploma or GED equivalent. College education and knowledge of HVAC equipment or products are preferred. Qualified applicants must be legally authorized to work in the United States without current or future employer-sponsored work authorization.

Requirements

  • At least 5 years of progressive warehouse experience, including forklift operations.
  • High school diploma or GED equivalent.
  • Knowledge of warehouse computer systems, including MS Outlook and database applications.
  • Ability to safely and efficiently operate a forklift and additional tools used for loading and transferring products.
  • Working knowledge of warehouse operations and safety protocols.
  • Effective verbal and written communication skills, including the ability to read and interpret work instructions and customer orders, including product names and numbers.
  • High attention to detail and accuracy.
  • Ability to work as part of a team and motivate others.
  • Effective organization and time-management skills, including prioritization and multitasking.
  • Ability to establish positive working relationships with internal and external customers and employees.
  • Ability to handle high-volume customer traffic by phone, in person, and by email.
  • Good judgment, strong work ethic, and integrity.
  • Ability to understand and follow procedures, work instructions, and company policies.
  • Must be able to perform essential responsibilities with or without reasonable accommodations.
  • Must be legally authorized to work in the United States and not require employer-sponsored work authorization now or in the future.

Nice To Haves

  • College education is preferred.
  • Knowledge of HVAC equipment or products is preferred.

Responsibilities

  • Safely and efficiently operate forklifts and other warehouse equipment to load, unload, and transfer materials and products without causing damage in the warehouse or to and from delivery trucks.
  • Complete work efficiently, safely, and on time while meeting high quality standards.
  • Provide support to internal and external customers.
  • Manage warehouse purchasing and inventory, with attention to inventory control and asset protection.
  • Complete cycle counts based on SOX requirements.
  • Complete paperwork and transaction entries accurately and on time.
  • Maintain the warehouse and forklifts by following housekeeping and safety procedures, including pre- and post-shift forklift inspections; promptly alert the manager to concerns.
  • Provide training and guidance to warehouse associates.
  • Work with the Branch Manager to promote effective and positive employee relations within the warehouse.
  • Manage the accuracy of warehouse employee timekeeping.
  • Assist customers and CSRs as needed.
  • Follow standard operating procedures, established work processes, and company policies.
  • Wear proper PPE and uniform at all times.
  • Perform additional tasks as required.
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