Warehouse Coordinator

Join the Our Talent Network•West Seneca, NY
•Onsite

About The Position

The Warehouse Operations Coordinator ensures the efficient, accurate, and timely movement of goods through the facility. The role combines operational oversight, data-driven decision-making, SAP and WMS expertise, and cross-functional coordination to support high-performance logistics and customer satisfaction. It is office-based within a warehouse setting, with extended computer use and interaction with warehouse staff and drivers, as well as occasional presence in the warehouse for coordination and verification. Two shifts are available: 2nd shift, 3:00 PM–11:30 PM, and 3rd shift, 11:00 PM–7:30 AM. Pay is $20–$27 per hour. Actual compensation may vary based on experience, skills, training, knowledge, education, and qualifications. The total rewards package may also include group health and/or dental insurance, a retirement plan, wellness program, paid time away from work, and paid holidays.

Requirements

  • Associate’s degree or equivalent experience in logistics, supply chain, or business operations.
  • At least 3 years of experience in warehouse coordination, logistics, or shipping and receiving.
  • Strong proficiency with ERP systems such as SAP, Oracle, or NetSuite and with WMS platforms.
  • Intermediate to advanced skills in Microsoft Excel, Outlook, and data entry.
  • Understanding of shipping and receiving processes.
  • Strong organizational, communication, and problem-solving skills.
  • Ability to work independently and multitask in a fast-paced, dynamic environment.
  • Strong system acumen and proficiency in SAP and WMS transactions.
  • Ability to communicate effectively, verbally and in writing, and work with internal and external customers.

Responsibilities

  • Manage and verify incoming and outgoing shipments using SAP and WMS systems.
  • Match purchase orders and sales orders to physical shipments and ensure documentation accuracy.
  • Resolve shipment discrepancies in real time and escalate issues to appropriate teams.
  • Own the dock schedule and assign drivers to optimize flow and labor utilization.
  • Monitor driver check-ins and appointment adherence, and communicate delays or missed appointments.
  • Post shipping and receiving transactions accurately and on time.
  • Maintain data integrity across SAP, WMS, and customer inventory systems; detect inconsistencies and lead corrective actions with warehouse staff.
  • Update customer-specific inventory in external systems, such as vendor portals and shared databases.
  • Communicate responsively and professionally with internal and external stakeholders.
  • Track trailer movements and yard activity, prioritizing inventory required for production.
  • Maintain visibility into trailer status, location, and availability for loading and unloading.
  • Identify and implement process improvements to reduce errors, increase throughput, and improve system efficiency.
  • Collaborate with warehouse leadership to refine workflows and improve KPI performance.
  • Ensure shipments have required paperwork and meet regulatory standards.
  • Maintain confidentiality of customer and company data and properly file inbound and outbound paperwork.
  • Make decisions and exercise judgment to manage order flows.

Benefits

  • Group health insurance may be included in the total rewards package.
  • Dental insurance may be included in the total rewards package.
  • Retirement plan may be included in the total rewards package.
  • Wellness program may be included in the total rewards package.
  • Paid time away from work may be included in the total rewards package.
  • Paid holidays may be included in the total rewards package.
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