Warehouse Coordinator

UNC Dairy•Town of West Seneca, NY

16d•$20 - $27•Onsite

About The Position

The Warehouse Operations Coordinator ensures the efficient, accurate, and timely movement of goods through the facility. The position combines operational oversight, data-driven decision-making, SAP and WMS expertise, and cross-functional coordination to support logistics performance and customer satisfaction. It is office-based within a warehouse setting and involves extended computer use and interaction with warehouse staff and drivers, with occasional time in the warehouse for coordination and verification. The role requires multitasking and the ability to work independently in a fast-paced, dynamic environment. Two shift openings are available: 2nd shift, 3:00 PM–11:30 PM, and 3rd shift, 11:00 PM–7:30 AM. The hourly pay range is $20–$27. Compensation may vary based on qualifications and other factors. The total rewards package may include group health and/or dental insurance, a retirement plan, a wellness program, paid time away from work, and paid holidays.

Requirements

Associate’s degree or equivalent experience in logistics, supply chain, or business operations.
At least 3 years of experience in warehouse coordination, logistics, or shipping and receiving.
Strong proficiency in ERP systems such as SAP, Oracle, or NetSuite, and WMS platforms.
Intermediate to advanced skills in Microsoft Excel, Outlook, and data entry.
Intermediate skills in Microsoft Office and Outlook applications.
Demonstrated understanding of shipping and receiving processes.
Strong system skills, including proficiency in SAP and WMS transactions.
Excellent organizational, communication, and problem-solving skills.
Ability to work independently in a fast-paced, dynamic environment.
Ability to make decisions and exercise judgment to manage order flows.
Ability to communicate effectively, verbally and in writing, and work effectively with internal and external customers.

Responsibilities

Manage and verify incoming and outgoing shipments using SAP and WMS systems.
Match purchase orders and sales orders to physical shipments and ensure documentation is accurate.
Resolve shipment discrepancies in real time and escalate issues to appropriate teams.
Own the dock schedule and direct driver assignments to optimize flow and labor utilization.
Monitor driver check-ins and appointment adherence, and proactively communicate delays or missed appointments.
Post shipping and receiving transactions accurately and on time.
Maintain data integrity across SAP, WMS, and customer inventory systems; detect and resolve inconsistencies and lead corrective actions with warehouse staff.
Update customer-specific inventories in external systems, such as vendor portals and shared databases.
Communicate responsively and professionally with internal and external stakeholders.
Track trailer movements and yard activity, prioritizing required inventory for production and maintaining visibility into trailer status, location, and availability.
Identify and implement process improvements to reduce errors, increase throughput, and improve system efficiency.
Collaborate with warehouse leadership to refine workflows and improve KPI performance.
Ensure shipments have required paperwork and meet regulatory standards.
Maintain confidentiality of customer and company data.
Properly file inbound and outbound paperwork.