Warehouse Coordinator

Johnson Controls•Arlington Heights, IL

About The Position

Johnson Controls is hiring a Warehouse Coordinator to receive and inspect service parts, coordinate their availability with service teams and field technicians, and deliver parts to customer sites or field technicians. The role supports timely repairs and reduced Mean Time to Repair by minimizing delays between parts ordering and availability. The Coordinator maintains accurate records for parts receipt, staging, and delivery and follows company safety, quality, and operational standards. The position also involves general handy work and handling power tools.

Requirements

High school diploma or equivalent.
Valid driver’s license with an acceptable driving record.
Ability to operate a Johnson Controls fleet vehicle.
Ability to lift, carry, and move parts in accordance with safety guidelines.
Basic computer skills, including basic Excel, Word, and Outlook.
Effective communication abilities.
Comfort operating a forklift and pallet jacks for shipping.

Nice To Haves

Experience in warehouse operations, logistics, material handling, or service support.
Experience supporting field service or technician-based environments.
Familiarity with service parts processes, warranty operations, or inventory systems.
Strong organizational skills and attention to detail.
A sense of urgency.
Customer-focused mindset and willingness to work cross-functionally.

Responsibilities

Receive, inspect, and verify incoming service parts for accuracy, quality, and readiness for use.
Stage parts according to service needs and coordinate availability and priorities with service teams and field technicians.
Deliver service parts to customer sites or field technicians to support timely repairs.
Maintain accurate records related to parts receipt, staging, and delivery.
Help reduce Mean Time to Repair by minimizing delays between parts ordering and availability.
Communicate proactively about part status, availability, and delivery timing.
Prioritize deliveries based on service urgency, warranty requirements, and customer commitments.
Operate a Johnson Controls fleet vehicle safely and in compliance with driving and fleet policies.
Participate in Daily Management activities to track parts cycle time and identify improvement opportunities.
Escalate missing, damaged, or incorrect parts to minimize service impact.
Follow Johnson Controls safety, quality, and operational standards.
Perform general handy work and handle power tools.