Warehouse Coordinator

Midwest Applied Solutions•Island Lake, IL

2d•$45,000 - $55,000•Onsite

About The Position

Midwest Applied Solutions is an independent HVAC equipment and solutions provider serving Chicagoland and Central Illinois. The company represents more than 30 equipment manufacturers and provides energy-efficient solutions through its sales, service, warranty, and parts divisions. The Warehouse Coordinator joins the warehouse team at Mechanical Equipment in Island Lake, Illinois, supporting warehouse operations, parts sales, warranty administration, and customer service. The position reports to the Parts Leader and is non-exempt. The stated compensation range is $45,000–$55,000. The role calls for a detail-oriented, customer-service-minded, self-motivated team player who works well with others and helps maintain customer satisfaction and retention. The position involves warehouse and facilities upkeep, inventory and order processing, and assisting customers with inquiries and problems. The employee may occasionally work in the field and may deliver parts to customer locations or job sites. Overtime and weekend work may be required as needed.

Requirements

Moderate PC skills in Microsoft Office 2007, including Word, Excel, PowerPoint, and Outlook.
Own transportation and a valid driver’s license with a clean driving record.
Ability to safely and efficiently operate typical warehouse equipment, such as a forklift, pallet truck, and hand truck.
Ability to read and comprehend simple instructions, short correspondence, and memos; write correspondence; and effectively present information in one-on-one and small-group situations.
Ability to perform arithmetic using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret graphs.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and solve problems involving several concrete variables in standardized situations.
Mental stamina for problem solving and prioritizing multiple tasks.
Ability to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.
Ability to use hands to operate a computer keyboard and telephone, and reach with hands and arms.
Ability to stand, walk, and sit frequently; occasionally climb or balance, and stoop, kneel, crouch, or crawl.

Responsibilities

Support shipping, receiving, and stocking of warehouse inventory.
Maintain warehouse facilities and housekeeping.
Support existing warehouse staff in a team-based environment while ensuring customer satisfaction.
Work safely and ensure safety measures are followed.
Perform other duties as assigned.
Work overtime or weekends as required.
Assist with parts sales functions as needed.
Assist with warranty administration.
Help load and unload shipments of parts, supplies, and equipment.
Receive and process customer orders and respond to customer inquiries, questions, or complaints about products or services.
Record inventory changes by completing paperwork and updating the database.
Track supplies used and determine needed warehouse supplies.
Deliver parts orders to customer locations or job sites as needed.
Follow up with customers verbally or in writing to ensure satisfaction.
Determine appropriate ways to resolve problems while ensuring customer satisfaction and adherence to company policies.