Warehouse Coordinator

Option Care Health•Norfolk, VA

About The Position

The Warehouse Coordinator is responsible for the daily flow of clinical supplies between pharmacy and nursing departments. The role supports pharmacy and nursing teams by coordinating with PSRs and clinicians to ensure patients and customers receive timely, accurate deliveries of supplies and medication as directed. Responsibilities include sourcing and purchasing inventory, maintaining products, and ensuring inventory complies with legal standards and Option Care policies and procedures. The position may participate in on-call responsibilities if required and may take on other duties assigned by the General Manager.

Requirements

High school diploma or equivalent.
Experience communicating verbally by phone and in person, and in writing through emails, letters, and reports, with audiences including work groups, teams, company management, and external vendors.
Basic PC skills, including starting and shutting down a computer, using a mouse, opening and closing programs, switching between programs, saving files, printing documents, and accessing information online.
Basic email and internet browser skills, including sending, receiving, and organizing communications.
Willingness to travel at least 50% of the time for business purposes.

Nice To Haves

Prior experience working in a warehouse or delivery setting.

Responsibilities

Contact patients as designated by clinicians to determine supply needs and establish relationships with clients.
Communicate relevant information to appropriate personnel and document it.
Generate patient orders in the system.
Coordinate and execute shipping schedules.
Communicate with nurses and pharmacists to confirm patient supplies are available and deliveries are made.
Purchase inventory supplies according to correct purchasing procedures.
Source cost-effective products in accordance with clinician direction and Option Care product contracts.
Minimize freight costs for products ordered and shipped to the pharmacy.
Maintain knowledge of products and their use.
Maintain accurate inventory and account for discrepancies.
Participate in physical inventory.
Implement inventory control and establish minimum order quantities.
Monitor equipment tracking and maintenance.
Obtain cost-effective rental equipment.
Safeguard confidential patient and proprietary Option Care information in accordance with legal and ethical guidelines.
Participate in assessing, managing, and reporting medication-related incidents and equipment errors or failures.
Complete QAR forms accurately and forward them to the General Manager.
Participate in on-call responsibilities if required.
Perform other responsibilities and duties assigned by the General Manager.