Warehouse Coordinator

Freeman's Auction House•Philadelphia, PA

About The Position

The Warehouse Coordinator, Philadelphia supports daily warehouse, auction, and gallery operations at Freeman’s, a fine art auction house. Reporting directly to the Operations Manager, the role provides operational, administrative, and logistical support for artwork handling, inventory management, photography, and post-sale fulfillment. The coordinator works with internal teams, external service providers, and clients to maintain efficiency, safety, and client satisfaction.

Requirements

  • Minimum 2–4 years of experience in a warehouse, gallery, auction house, fine art logistics, or studio environment.
  • Proven knowledge of fine art packing techniques, archival materials, art transportation, and exhibition installation standards.
  • Proficiency with collection management databases such as FileMaker Pro, inventory software, Microsoft Office Suite, and general office digital tools.
  • Excellent written and verbal communication skills and the ability to represent the organization professionally with clients, vendors, and internal executives.
  • Strong organization and problem-solving skills, attention to detail, proactive follow-up, and ability to anticipate operational bottlenecks.
  • Ability to multitask, meet tight deadlines, and work under minimal supervision in a fast-paced environment.
  • Exceptional organizational, communication, and interpersonal skills; strong client-service orientation, professionalism, and discretion.
  • Proficiency in Microsoft Office applications such as Word and Excel.
  • Ability to stand, walk, and perform physical tasks including lifting, bending, and carrying for extended periods between breaks.
  • Ability to lift and move items such as boxes, files, and other materials up to 20 pounds, unless otherwise specified.
  • Availability to work occasional evenings and weekends for auction events, preview setups, and gallery receptions.
  • Ability to operate standard office equipment, including phones, computers, and copiers.

Responsibilities

  • Coordinate with the Registrar and Art Handlers to ensure artworks are safely handled, moved, stored, and made available for photography.
  • Coordinate packing, condition reporting, transportation logistics, shipments, local shuttle runs, and gallery exhibition transfers.
  • Inspect property upon receipt and prepare detailed condition reports.
  • Assist with setup, installation, lighting, packing, and de-installation for auction previews, exhibitions, and special events.
  • Maintain security standards to protect client property and warehouse visitors.
  • Manage post-sale shipping with Specialists, Operations, and Finance; obtain competitive quotes and process required documentation.
  • Coordinate external service providers for facility maintenance, conservation, and photography.
  • Accurately execute, distribute, and archive releases, receipts, Bills of Lading, shipping paperwork, and Certificates of Authenticity.
  • Respond to client inquiries about item examination, pickup schedules, and delivery estimates.
  • Provide overflow support for Auction Operations phone calls and emails, process invoices, file paperwork, and maintain physical and digital records.
  • Oversee cleanliness of warehouse and public spaces, monitor facility maintenance, troubleshoot minor issues, and place work orders as needed.
  • Track warehouse, packing, and office supply inventory and manage ordering within budget guidelines.
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