Warehouse Coordinator

The Guitar Center Company•Rialto, CA

4d•Onsite

About The Position

The Warehouse Coordinator position performs various administrative responsibilities related to the Inbound Receiving and Outbound Shipping Department. This role maintains timely and accurate records on loads, items, quantities, and vendors. Responsibilities include inbound unloading, labeling, scanning, processing paperwork, and assigning trailers to both inbound and outbound doors. The incumbent performs required tasks independently and may perform duties in technical support, design, and analysis, potentially making recommendations. While supervisory responsibilities may be exercised, they are not regular or ongoing. Work is performed under general supervision, with completed work reviewed for judgment and compliance with standards.

Requirements

High School Diploma or equivalency required
1 year of relevant work experience, preferably within a distribution center or warehouse
Operate various types of equipment in the warehouse, including RF Scanners, Electric Pallet Jack, and Forklift
Proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
Proficiency with standard business applications such as the internet and email with the aptitude to learn systems used in an automated warehouse environment (PkMS, Smart Info, etc.)
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, spreadsheet creation, and other office procedures and terminology
Must be able to speak, read, write, and comprehend English

Nice To Haves

Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Able to build relationships with others by offering help and providing suggestions for improvement.
Understands customer service principles and the importance of providing an excellent customer experience. Keeps customers in mind when designing or executing processes or procedures.
Able to identify opportunities & issues and assess, prioritize and follow through on work activities to capitalize or resolve them. Able to take positive action without being requested to do so. Focuses on ongoing learning and development.
Able to communicate through various means with diverse people in a clear, concise, and courteous manner. Able to demonstrate respect to others, surroundings, and self. Able to read and comprehend instructions.
Able to utilize time, energy, and resources to manage priorities such as projects, stay on track, and achieve goals. Able to adjust to changing priorities. Able to multitask and pay strong attention to detail. Able to complete tasks thoroughly in a timely manner.
Able to navigate technology systems, equipment, and computer programs needed to fulfill communication, customer service, and business needs & expectations.

Responsibilities

Prepares and maintains accurate inbound receipt and outbound shipping paperwork
Performs daily data input into PKMS
Researches and resolves inbound vendor issues to ensure timely and accurate receipts
Generates labels, and supporting documentation, creates receiving packets
Generates department receiving reports daily
Ensures accuracy of receiving packets, and supporting documentation
Assists unloaders assigned to unloading inbound receipt trailers
Troubleshoots inbound receiving and outbound shipping issues
Assists Operations Supervisors, Leads, unloaders and loaders as needed
Provides timely and accurate communications to both internal WCDC and external GC, MF, M&A customers via face to face, phone, or email
Maintains a safe work area and adheres to Company Safety and housekeeping procedures
Additional job responsibilities as assigned