Warehouse Coordinator

The Salvation Army USA Central Territory • Rockford, IL

6d • $26 - $29 • Onsite

About The Position

The Warehouse Coordinator position exists to advance The Salvation Army’s Emergency Disaster Services mission by managing warehouse organization, inventory control, supply readiness, and logistical operations. This position ensures that disaster supplies, equipment, and materials are stored, tracked, rotated, and deployed efficiently using modern warehouse best practices and the principles of Lean, FIFO, and 5S. The Warehouse Coordinator plays a key role in supporting volunteers, training events, and deployment operations throughout the territory.

Requirements

• High school diploma or equivalent required
• Two or more years of warehouse or logistics experience required
• Strong organizational skills and familiarity with Lean, 5S, or other warehouse optimization systems.
• Ability to operate forklifts, pallet jacks, and other warehouse equipment (training provided).
• Proficient in basic computer applications (Excel, inventory management systems, scanning tools).
• Ability to lift 50 lbs, climb ladders, and safely perform physical warehouse tasks.
• Strong communication and interpersonal skills, especially when working with volunteers.
• Commitment to The Salvation Army’s mission and emergency response values.
• Valid driver’s license.
• Forklift certification (training can be provided).
• FEMA ICS-100 and ICS-200 required within 90 days of hire.
• CPR, First Aid, and AED certification (can complete after hire).
• Strong organizational and time-management abilities.
• Excellent communication and interpersonal skills.
• Accuracy and attention to detail in inventory management.
• Ability to motivate and direct volunteers and seasonal workers.
• Problem-solving ability and adaptability during rapid operational changes.
• Team-oriented approach with willingness to collaborate across roles.
• Ability to work independently with minimal supervision.

Nice To Haves

• additional training in logistics, warehousing, or supply-chain management preferred
• nonprofit or emergency services experience preferred

Responsibilities

• Oversee daily warehouse activities including receiving shipments, unloading supplies, and routing materials to appropriate storage zones.
• Maintain clean, organized, and clearly labeled storage areas using 5S and Lean principles.
• Implement FIFO rotation for perishable or time-sensitive materials.
• Manage staging areas for deployments, trainings, and community outreach events.
• Maintain equipment, storage containers, and warehouse tools in organized working condition.
• Maintain accurate digital inventory records of all disaster supplies, equipment, and consumables.
• Conduct regular cycle counts and full inventory audits as required.
• Track supply expiration dates, usage rates, and reorder thresholds; alert leadership when restock needs arise.
• Build, update, and maintain standardized deployment kits (hydration kits, food kits, shelter support kits, etc.).
• Coordinate inventory movement between the Pep Boys and Circuit City warehouse zones.
• Coordinate inbound and outbound shipments, including freight deliveries, donation pickups, and transfers to other divisions.
• Prepare bills of lading, receiving documentation, and inventory adjustment forms.
• Assist in loading/unloading trucks, trailers, and mobile units in collaboration with other warehouse staff.
• Work closely with the Maintenance Technician and Driver to ensure efficient supply flow for deployments.
• Assist with preparing trailers, vehicles, and mobile units with required supplies for disaster response.
• Support staging, palletizing, labeling, and checklist verification for deployments.
• Participate in disaster drills, exercises, and active deployments when assigned.
• Work with the Driver & Mobile Feeding Specialist to ensure feeding supplies are replenished and ready.
• Provide guidance, direction, and assignments to volunteers assisting with warehouse tasks.
• Train volunteers in proper storage, labeling, inventory practices, and safe warehouse operations.
• Support volunteer workdays, team-building events, and training programs.
• Maintain a positive, encouraging atmosphere that reflects Salvation Army values.
• Maintain a safe working environment by enforcing warehouse safety standards and OSHA guidelines.
• Ensure proper use of PPE, safe lifting techniques, and proper storage of chemicals or sensitive materials.
• Report hazards, equipment issues, or unsafe conditions immediately.
• Participate in safety audits and corrective action planning.
• Assist with special projects, remodel phases, and seasonal warehouse reorganization.
• Support training events, donor tours, and community engagement programs hosted in the warehouse.
• Perform additional duties as assigned to ensure overall mission readiness.

Benefits

• Comprehensive medical, dental, vision, life, and disability benefits
• Generous paid time off including vacation, holidays, sick, and personal days
• Retirement benefits including a 403(b) plan with employer contributions for eligible employees
• Opportunities for professional growth, learning, and career development
• A supportive culture that encourages work-life balance
• Competitive compensation within the nonprofit sector

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED