Warehouse Clerk 2nd Shift

Smurfit Westrock•Winston-Salem, NC
•Onsite

About The Position

The Warehouse Clerk, Assembly supports warehouse and production operations by coordinating the receipt, storage, movement, replenishment, and shipment of products and materials. The role schedules inbound and outbound shipments, maintains accurate inventory records, processes shipping and receiving transactions, and ensures materials are available to meet production requirements. The Warehouse Clerk provides daily work direction to Material Handlers and serves as a connection among the warehouse, production teams, customers, vendors, and other departments. The position requires organization, attention to detail, communication skills, and the ability to manage changing priorities in a fast-paced warehouse environment. Overtime is required based on production and business needs.

Requirements

  • High school diploma or GED.
  • At least two years of shipping or receiving experience.
  • At least two years of forklift operating experience.
  • Proficiency with Microsoft Excel, Word, and Outlook.
  • Basic computer skills and experience entering information into inventory or warehouse systems.
  • Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, shipping documents, and inventory records.
  • Ability to prepare routine reports, correspondence, and warehouse documentation accurately and legibly.
  • Proficient mathematics, including arithmetic with whole numbers, fractions, and decimals.
  • Ability to accurately verify counts, quantities, product descriptions, and inventory transactions.
  • Ability to follow detailed written and verbal instructions.
  • Ability to use sound judgment when addressing routine shipping, receiving, inventory, and material-handling concerns.
  • Strong communication and interpersonal skills.
  • Ability to organize work, manage competing priorities, and meet customer and production deadlines.
  • Ability to provide daily work direction while maintaining positive and respectful working relationships.
  • Ability to work overtime based on production and business needs.
  • Consistent attendance, punctuality, and readiness to begin work at the scheduled time.

Nice To Haves

  • Experience in an assembly, contract packaging, manufacturing, distribution, or production environment.
  • Experience using an inventory control system or warehouse management system.
  • Experience completing cycle counts and researching inventory discrepancies.
  • Experience scheduling inbound deliveries and outbound shipments.
  • Experience processing inventory transfers, production issues, returns, receipts, and shipments.
  • Experience interacting with customers, vendors, carriers, and cross-functional departments.
  • Experience providing work direction, training, or operational support to Material Handlers or warehouse employees.
  • Knowledge of Current Good Manufacturing Practices, standard operating procedures, ISO requirements, or similar quality standards.

Responsibilities

  • Provide daily work direction to Material Handlers, assign tasks, and set priorities based on shipping, receiving, inventory, and production needs.
  • Schedule inbound deliveries of customer products, production materials, and supplies.
  • Schedule outbound shipments to meet customer due dates, shipping instructions, and service expectations.
  • Verify counts, quantities, descriptions, and condition of products and materials received and shipped.
  • Ensure products and materials are handled, stored, and moved safely and efficiently.
  • Coordinate replenishment of products and materials to production lines.
  • Process shipping and receiving paperwork and system transactions accurately and promptly.
  • Complete production issue, transfer, return, receipt, and shipment transactions as required.
  • Record inventory movements using the designated inventory control system and support customer-specific warehouse management systems when required.
  • Perform physical inventory activities, including cycle counts and inventory reconciliation.
  • Research inventory discrepancies and communicate concerns to the Warehouse Supervisor or Operations Manager.
  • Maintain accurate, timely, complete, and legible warehouse and inventory documentation.
  • Perform Material Handler responsibilities when additional operational support is needed.
  • Communicate with customers, vendors, carriers, production teams, and supporting departments to coordinate warehouse activities.
  • Serve as a liaison between the warehouse and other departments to support teamwork and timely problem resolution.
  • Assist the Warehouse Supervisor or Operations Manager with daily warehouse activities and operational priorities.
  • Maintain a clean, organized, and safe warehouse through effective housekeeping.
  • Follow company safety policies, procedures, and required training; promptly report incidents, near misses, unsafe behaviors, equipment concerns, and unsafe conditions.
  • Maintain warehouse equipment and assigned work areas in a safe and clean condition.
  • Work safely and efficiently in accordance with company policies and procedures.
  • Perform other duties as assigned.
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