Warehouse Associate (Part-Time)

Southern States Cooperative•Richmond, KY

About The Position

Performs a variety of retail operations functions at Southern States Cooperative service and cooperative locations to ensure sales readiness and customer support. Duties vary by location and generally include receiving merchandise, maintaining warehouse inventory, stocking shelves, supporting merchandising efforts, maintaining showroom appearance, filling customer orders, loading merchandise, and performing general facility maintenance. The role operates forklifts and other industrial equipment and provides customer service. The position works primarily in a warehouse that is not climate controlled and experiences seasonal temperatures and humidity, as well as in retail showrooms and occasionally outdoors without weather protection. Hazards may include drafts, temperature changes, wet floors, sharp or hazardous merchandise and tools, dust, odors, fumes, agricultural and other hazardous chemicals, moving mechanical parts and vehicles, vibrations, electric current, and noise. Schedule requirements vary by location; extended hours or alternate schedules may be required. Employees must report on time, including in adverse weather. The role requires frequent physical activity, including standing and walking for extended periods, balancing, bending, stacking, reaching, twisting, handling merchandise and tools, operating equipment, and lifting and carrying loads. Hard hats and steel-toed shoes are required in the warehouse or merchandise storage facility; other PPE is used as required or optional under the PPE plan.

Requirements

  • High school diploma or equivalent.
  • Able to pass a background check.
  • Valid driver's license and satisfactory driving record.
  • Ability to report to work on time and in adverse weather conditions.
  • Ability to perform the stated physical activities and meet the position's lifting, mobility, communication, and vision requirements.
  • Ability to follow safety procedures and use PPE as required.

Nice To Haves

  • Previous experience handling warehouse inventory and operating industrial equipment such as forklifts, front-end loaders, pallet jacks, or skid loaders.
  • Customer-focused communication skills.
  • Familiarity with the agricultural industry.
  • Previous Southern States work experience.

Responsibilities

  • Perform general labor and communicate regularly with store leadership regarding assignments and operational matters.
  • Provide prompt, courteous customer support, including helping fill orders, access and lift products, load merchandise, verify invoices and quantities, and secure loads.
  • Receive deliveries; unload merchandise using appropriate equipment or manual lifting; count and verify deliveries against purchase orders and shipping documents; inspect items; and report errors, damage, or quality issues to a supervisor.
  • Move, store, and put away merchandise using appropriate equipment and manual lifting; stack down mixed pallets and sort merchandise for storage or showroom replenishment.
  • Replenish the showroom and stock merchandise so shelves and displays are organized, faced, and accessible; perform recovery according to facility procedures.
  • Reconfigure shelving, build endcaps, create displays, and interpret merchandising diagrams (plan-o-grams).
  • Deliver bulk or packaged merchandise to customer locations using SSC vehicles.
  • Fill propane cylinders and operate propane-related equipment according to procedures, safety protocols, training, and licensing requirements.
  • Assist facility team members with physical inventory.
  • Monitor entrances and exits to promote security and safety and minimize merchandise loss; request proof of payment according to facility procedures and escalate potential security concerns.
  • Inspect forklifts and other industrial equipment, report maintenance needs, and assist with equipment maintenance as needed.
  • Perform housekeeping and general facility maintenance, including keeping warehouse, showroom, outside lot, display areas, aisles, and walkways neat and safe; duties may include lawn care, snow removal, and painting.
  • Work safely, use required PPE, operate equipment and vehicles according to company policy and government regulations, and comply with OSHA regulations, Southern States EHS standards, work rules, and policies.
  • Perform other job functions as assigned.
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