Warehouse Associate (Part-Time)

Southern States Cooperative.•Hodgenville, KY

About The Position

Performs a variety of retail operations functions to support sales readiness and customers at Southern States Cooperative service and cooperative locations. Duties vary by location and generally include receiving merchandise, maintaining warehouse inventory, stocking shelves, supporting merchandising, maintaining the showroom, filling customer orders, assisting with loading, and performing general facility maintenance. The role also involves safely operating forklifts and other industrial equipment and providing excellent customer service. The associate communicates with store leadership about daily assignments and operational matters, assists customers with orders and loading, receives and verifies deliveries, inspects merchandise, stores and replenishes products, supports merchandising and inventory activities, and may deliver merchandise or fill propane cylinders. The position also includes security monitoring, equipment inspections, housekeeping, and facility maintenance. Employees must follow company procedures, applicable regulations, safety requirements, and personal protective equipment requirements. Work is performed primarily in a warehouse that is not climate controlled, as well as a retail showroom and occasionally outdoors. The position involves exposure to seasonal temperatures, weather, merchandise and tools, agricultural products and chemicals, moving equipment, vehicles, noise, and other conditions described in the posting. The work requires frequent standing, walking, bending, stacking, handling merchandise, operating equipment, and lifting or carrying loads of varying weights, sometimes with assistance.

Requirements

  • High school diploma or GED.
  • Able to learn and effectively operate a forklift, front-end loader, pallet jack, skid loader, and/or other industrial equipment.
  • Able to learn, understand, and follow safety, quality control, and operating procedures at all times.
  • Able to identify and locate merchandise using labels, barcodes, reports, and other documentation or tracking methods.
  • Able to follow written, oral, or diagram-based instructions and apply logic and understanding.
  • Able to perform basic arithmetic, including calculating percentages using whole numbers, common fractions, and decimals.
  • Able to communicate effectively with customers and proficiently speak, read, and write English.
  • Attention to detail and ability to complete paperwork legibly, in an organized manner, and on time.
  • Able to work in a fast-paced team environment.
  • Able to work extended hours to meet business demands, especially during peak seasons.
  • Able to report to work on time and in adverse weather conditions.
  • Able to perform the physical activities described, including extended standing and walking; bending, balancing, stacking, reaching, and handling merchandise; operating motorized equipment; and pulling, pushing, lifting, and carrying loads. Loads of 50–100 pounds and over 100 pounds may be assisted.
  • Able to hear equipment sounds, warehouse pages, co-workers, and radio; speak with co-workers about production and safety; and meet the stated vision requirements.

Nice To Haves

  • Previous experience in a warehouse handling inventory and operating industrial equipment such as forklifts, front-end loaders, pallet jacks, and/or skid loaders.
  • Customer-focused communication skills.
  • Familiarity with the agricultural industry.
  • Previous Southern States work experience.

Responsibilities

  • Communicate regularly with store leadership about assignments and matters affecting receiving, inventory, customer orders, showroom appearance, facility maintenance, safety, and loss prevention.
  • Provide prompt and courteous customer support, assist with filling orders and accessing products, and load merchandise into customer vehicles.
  • Verify invoices and merchandise quantities, and secure loads appropriately.
  • Receive deliveries, unload merchandise using appropriate equipment or manual handling, compare deliveries with purchase orders and shipping documents, inspect for damage or defects, and report discrepancies or quality issues to a supervisor.
  • Move and store merchandise in the warehouse, put away full pallets, sort mixed pallets, and replenish the showroom.
  • Stock and organize shelves and displays, perform recovery, reconfigure shelving, build endcaps, create merchandise displays, and interpret plan-o-grams.
  • Deliver bulk or packaged merchandise to customer locations using SSC vehicles.
  • Fill propane cylinders and operate related equipment in accordance with procedures, safety protocols, training, and licensing requirements.
  • Assist with physical inventory according to established guidelines.
  • Monitor entrances and exits to promote security and safety and minimize merchandise loss; request proof of payment as required and escalate potential concerns to store leadership.
  • Inspect forklifts and other industrial equipment, report maintenance needs, and assist with equipment maintenance as needed.
  • Perform housekeeping and general facility maintenance, including keeping aisles and walkways clear; duties may include lawn care, snow removal, and painting.
  • Work safely, use required PPE, operate equipment and vehicles according to company policy and government regulations, and comply with OSHA regulations and Southern States EHS standards and policies.
  • Perform other job functions as assigned.
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