Warehouse Associate - Full-Time

The Staff Pad•Indianapolis, IN
•Onsite

About The Position

The Staff Pad is partnering with a family-owned distributor of low-voltage electronics to hire a dependable Warehouse Associate for logistics and sales support at its Indianapolis, Indiana location. The role’s primary responsibility is to consistently maintain and exceed customer service standards while promptly communicating service variances to Branch Management. This is a full-time, non-exempt position with a Monday–Friday schedule from 8:30 AM to 5:30 PM. The associate supports shipping, receiving, stocking, showroom merchandising, and general warehouse upkeep; completes required regulatory training, including Hazmat and forklift training; and communicates outcomes, discrepancies, safety concerns, and potential issues to Branch and Corporate Management. The position involves physical activities such as standing, walking, bending, reaching, and lifting, including safely handling and moving materials weighing up to 70 pounds. The associate uses warehouse machinery and equipment as applicable, along with standard office equipment and ERP, HCM, and Microsoft Office systems.

Requirements

  • High school diploma or equivalent.
  • Basic knowledge of Microsoft Office Suite.
  • Strong oral and written communication skills.
  • Strong attention to detail and problem-solving ability.
  • Ability to work collaboratively and independently.
  • Commitment to accuracy and quality.
  • Ability to perform physical activities such as standing, walking, bending, reaching, and lifting.
  • Ability to safely handle and move materials weighing up to 70 pounds.
  • Ability to maintain the physical and visual abilities required to perform job duties.

Nice To Haves

  • One year of warehouse experience preferred.
  • Knowledge of low-voltage products preferred.

Responsibilities

  • Deliver exceptional service to internal and external customers while upholding company standards.
  • Maintain showroom and warehouse standards in accordance with company safety and appearance guidelines.
  • Complete required regulatory training, including Hazmat and forklift training.
  • Communicate with Branch and Corporate Management about outcomes, discrepancies, safety concerns, and potential issues.
  • Prepare and organize will-call and shipping orders, ensuring will-call orders are properly stored.
  • Verify orders for accuracy and quality control.
  • Package products efficiently to minimize costs and prevent damage.
  • Enter shipping information accurately into the shipping system according to established guidelines.
  • Receive products from carriers and verify quantities.
  • Inspect products for visible damage and quality.
  • Enter received products accurately into the ERP system according to company guidelines.
  • Stock products in the warehouse and/or showroom using the product master list, and rotate products to maintain proper inventory flow.
  • Follow established guidelines for non-stock items.
  • Restock showroom shelves and displays daily, keeping products clean and presentable; front and face products for an organized appearance.
  • Rearrange products to accommodate new items and additional SKUs in the showroom and warehouse.
  • Ensure products and bin boxes are clearly labelled, and use company inventory lists for accurate merchandise placement.
  • Follow product placement guidelines and collaborate with Operations and Marketing to maintain consistent showroom appearance and messaging.
  • Keep the showroom presentable and free of hazards, and keep warehouse floors clean and free of debris while maintaining an organized shipping area.
  • Operate forklifts, pallet jacks, packaging equipment, and related machinery as applicable.
  • Use standard office equipment, including computers, phones, and copiers, and utilize ERP, HCM, and Microsoft Office systems.
  • Perform additional duties and responsibilities as assigned.

Benefits

  • Competitive, market-aligned pay with performance incentives.
  • SEP IRA contributions and annual profit-sharing bonuses.
  • Affordable medical, dental, and vision coverage.
  • Ongoing development and advancement opportunities.
  • Promote-from-within culture.
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