Warehouse Associate - Full-Time

The Staff Pad • Madison Heights, MI

2d • Onsite

About The Position

The Warehouse Associate supports logistics and sales for a family-owned distributor of low-voltage electronics at its Detroit, Michigan location. The role’s primary responsibility is to maintain and exceed customer service standards and promptly communicate service variances to Branch Management.

The position handles shipping, receiving, stocking, showroom merchandising, and general housekeeping. It involves verifying orders and received products, entering information into shipping and ERP systems, maintaining inventory organization and product presentation, and operating warehouse equipment as applicable. The associate also completes required regulatory training and communicates with Branch and Corporate Management about outcomes, discrepancies, safety concerns, and potential issues.

Requirements

• High school diploma or equivalent.
• Basic knowledge of Microsoft Office Suite.
• Strong oral and written communication skills.
• Strong attention to detail and problem-solving ability.
• Ability to work collaboratively and independently.
• Commitment to accuracy and quality.
• Ability to perform physical activities such as standing, walking, bending, reaching, and lifting.
• Ability to safely handle and move materials weighing up to 70 pounds.
• Ability to maintain the physical and visual abilities required to perform job duties.

Nice To Haves

• One year of warehouse experience.
• Knowledge of low-voltage products.

Responsibilities

• Deliver exceptional service to internal and external customers while upholding company standards.
• Maintain showroom and warehouse standards in accordance with company safety and appearance guidelines.
• Complete required regulatory training, including Hazmat and forklift training.
• Communicate with Branch and Corporate Management regarding outcomes, discrepancies, safety concerns, and potential issues.
• Prepare and organize will-call and shipping orders, ensuring will-call orders are properly stored.
• Verify orders for accuracy and quality control.
• Package products efficiently to minimize costs and prevent damage.
• Enter shipping information accurately into the shipping system according to established guidelines.
• Receive products from carriers and verify quantities.
• Inspect products for visible damage and quality.
• Enter products accurately into the ERP system following company guidelines.
• Stock products in the warehouse and/or showroom using the product master list.
• Rotate products to maintain proper inventory flow and follow established guidelines for non-stock items.
• Restock showroom shelves and displays daily, keeping products clean and presentable.
• Front and face products on shelves and rearrange products to accommodate new items and additional SKUs.
• Ensure products and bin boxes are clearly labelled and use company inventory lists for accurate merchandise placement.
• Follow product placement guidelines and collaborate with Operations and Marketing to maintain consistent showroom appearance and messaging.
• Maintain a clean, presentable, hazard-free showroom and clean, organized warehouse floors and shipping area.
• Operate forklifts, pallet jacks, packaging equipment, and related machinery as applicable.
• Use standard office equipment, including computers, phones, and copiers, and utilize ERP, HCM, and Microsoft Office systems.
• Perform additional duties and responsibilities as assigned.

Benefits

• Market-aligned pay with performance incentives.
• SEP IRA contributions and annual profit-sharing bonuses.
• Affordable medical, dental, and vision coverage.
• Ongoing development, advancement opportunities, and a promote-from-within culture.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED