Warehouse Associate, Los Angeles - Full Time

Macy's•City of Industry, CA
•Onsite

About The Position

Macy’s Warehouse Associate supports a seamless, customer-focused experience by receiving, storing, picking, packing, sorting, and shipping merchandise. The role requires careful, accurate handling of items and attention to safety while keeping the warehouse clean, organized, and operating smoothly. Colleagues contribute to on-time delivery and excellent service while helping maintain a positive, respectful, and inclusive workplace. The position includes loading and unloading merchandise, processing warehouse activities to productivity standards, and using computers and handheld or radio-frequency equipment to enter data and work across warehouse and proprietary systems. Colleagues are expected to follow safety procedures, report hazards, provide thoughtful customer-oriented packing, support teammates, and prepare and tidy their work area throughout the shift. Full-time colleagues are typically scheduled for 30 or more hours per week; actual hours depend on business needs and colleague availability.

Requirements

  • No education or experience required.
  • Flexible availability to work various shifts, including days, evenings, nights, weekends, and holidays.
  • Regular, reliable attendance and punctuality.
  • Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
  • Ability to adapt quickly to changing customer expectations and needs.
  • Proficiency using computers and handheld technology.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to stand and walk for prolonged periods, up to 12 hours excluding breaks.
  • Ability to frequently use computers and handheld electronic equipment.
  • Ability to reach, including above eye level, crouch, kneel, stoop, push, and pull.
  • Ability to lift and move items weighing up to 50–75 pounds.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to hear and see safety and emergency alarms and Power Industrial Truck warning devices.

Responsibilities

  • Load and unload cartons and merchandise from and to delivery trucks, conveyor systems, and similar equipment.
  • Lift, carry, push, and pull packages on a continuous and repetitive basis while sorting and organizing merchandise.
  • Complete processing, receiving, and shipping activities on time and in accordance with productivity standards.
  • Accurately enter data using PCs, handheld computers, radio-frequency equipment, or similar devices, and learn area-specific warehouse and proprietary systems.
  • Perform job duties safely and promptly report accidents or safety hazards to the safety committee.
  • Prepare for shifts by wearing a name badge, following the dress code, attending start-ups, checking work-area readiness, and staying informed about daily goals.
  • Work quickly and accurately, handle merchandise with care, and pack customer orders thoughtfully and neatly.
  • Support a welcoming, respectful workplace by greeting coworkers, building trust, helping new teammates, and assisting colleagues.
  • At the end of the shift, tidy the workstation, return equipment, replenish supplies, and recognize coworkers’ support.
  • Foster acceptance and respect and strengthen connections with colleagues, customers, and communities.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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