About The Position

The Warehouse Associate picks and packs customer orders accurately and efficiently, helping ensure products are shipped safely and on time. The role also supports racquet service by installing strings to specification, identifying potential damage or defects, and repairing or replacing accessories as needed. Associates perform general warehouse tasks, maintain a safe and organized work area, assist coworkers during busy periods, and adapt to changing operational needs. The position has no direct supervisory responsibility and requires meeting current Level 1 performance benchmarks, which may be assessed and updated quarterly. This is an on-site role in Alpharetta, Georgia, offered as either full-time (40 hours per week) or part-time (20–28 hours per week). The schedule is Monday through Friday, with a possible weekend shift. The work takes place in a fast-paced warehouse with varying temperatures, moderate noise, moving equipment, and frequent interaction with warehouse machinery and operational traffic. It involves frequent movement and standing, repetitive handling and service tasks, and lifting or moving items up to 50 pounds, with team lifting or mechanical assistance as appropriate.

Requirements

  • Proficiency in Microsoft Office Suite.
  • Ability to learn new software applications.
  • Clear and professional communication and active listening skills.
  • Ability to problem-solve creatively and innovatively.
  • Professional demeanor in all interactions.
  • Ability to accurately interpret and carry out written and verbal instructions, follow directions, and seek clarification when needed.
  • Ability to adapt to new circumstances and manage multiple tasks and deadlines.
  • Excellent organizational skills and attention to detail.
  • Ability to work independently and remain motivated, while recognizing when to seek assistance and collaborate effectively.
  • Positive attitude, strong work ethic, and ability to contribute to a team.
  • Ability to maintain conduct that supports an orderly and productive workplace.
  • Good judgment in actions and decision-making.
  • Ability to represent Sports Warehouse favorably and take pride in work.
  • Ability to meet the physical demands described, with or without reasonable accommodation, including frequent movement, extended standing, repetitive handling, and lifting or moving items up to 50 pounds.
  • Ability to maintain regular attendance and work a scheduled shift.
  • Ability to adapt to changing job duties and business needs.

Responsibilities

  • Accurately pick products for customer orders according to established procedures and productivity standards.
  • Pack customer orders efficiently and support order fulfillment operations.
  • Select packing materials that protect products during shipping while maintaining cost efficiency.
  • Install racquet strings according to racquet specifications.
  • Identify possible racquet or string damage or defects and assess corrective actions.
  • Repair or replace racquet accessories as needed.
  • Complete tasks promptly and efficiently to meet operational goals.
  • Accurately record breaks on the timecard and resume work duties as scheduled.
  • Keep work areas safe, clean, and organized, free of clutter and debris.
  • Assist coworkers during busy periods and maintain team flexibility.
  • Continuously improve skills, procedures, and role-related knowledge.
  • Perform routine warehouse cleaning and preparation, including managing waste, breaking down boxes, and handling products.
  • Perform other warehouse duties needed to support daily operations.
  • Meet the current Level 1 performance standards or benchmarks.
  • Follow company policies and procedures and uphold workplace safety and cleanliness standards.

Benefits

  • Medical, dental, and vision insurance (available to eligible full-time employees).
  • Life insurance (available to eligible full-time employees).
  • Short-term disability coverage (available to eligible full-time employees).
  • Paid vacation (available to eligible full-time employees).
  • Paid sick time (available to eligible full-time employees).
  • 401(k) retirement plan (available to eligible full-time employees).
  • Profit-sharing program (available to eligible full-time employees).
  • Employee discounts across all Sports Warehouse brands (available to eligible full-time employees).
  • Complimentary access to the on-site fitness facility (available to eligible full-time employees).
  • Career growth and development opportunities (available to eligible full-time employees).
  • Employee appreciation events and team celebrations (available to eligible full-time employees).
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