About The Position

Our client is a distribution company with nearly 20 years of experience selling brand-name products through major ecommerce marketplaces, including Amazon and eBay. They are now expanding their operations into the Walmart Marketplace (walmart.ca) and are looking to build out a dedicated function to support this growth. The company has a proven track record of successfully working with remote assistants and is looking to bring on specialized talent as part of that continued expansion. This role exists to fill the gap of managing the Walmart Marketplace channel effectively, as the client lacks the internal time and platform-specific expertise. The client needs someone who can independently manage day-to-day Walmart Marketplace operations from day one, with no ramp-up or training required. The mission of this role is to help the client grow a healthy, well-managed Walmart sales channel by keeping inventory flowing, issues resolved, and processes documented as the business scales.

Requirements

  • Proven, hands-on experience managing a seller account on Walmart Marketplace (Seller Center)
  • Demonstrated ability to open, manage, and resolve platform support cases independently
  • Experience with inventory management and replenishment processes in an ecommerce context
  • Comfortable creating and managing shipments to a marketplace platform
  • Available to work Monday–Friday, 9am–5pm EST, full-time (40 hrs/week)
  • Deep, working knowledge of Walmart Marketplace/Seller Center navigation and functionality
  • Understanding of inventory turns, stock forecasting, and replenishment logic
  • Strong analytical skills for interpreting sell-through and inventory data
  • Process documentation and SOP creation
  • Highly self-directed with strong ownership of tasks — comfortable operating with minimal oversight
  • Proactive problem-solver who escalates issues before they become bigger problems
  • Detail-oriented, especially around inventory numbers and shipment accuracy
  • Clear, organized communicator
  • Adaptable to evolving priorities as the Walmart channel scales
  • Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
  • Internet speed of at least 40MBPS
  • Headset with an extended mic that has noise cancellation and a webcam
  • Back-up computer and internet connection
  • Quiet, dedicated workspace at home

Nice To Haves

  • Experience with ecommerce marketplace operations more broadly (Amazon, eBay, or similar, is a plus)

Responsibilities

  • Monitor daily and weekly sell-through performance on Walmart Marketplace
  • Identify trends or anomalies in sales velocity and flag them proactively
  • Track key account health metrics on the platform
  • Review warehouse inventory levels on an ongoing basis
  • Prepare replenishment orders and submit for approval
  • Apply inventory turns and replenishment logic to avoid stockouts or overstock
  • Create and manage shipments to Walmart fulfillment/warehouse locations
  • Ensure shipments are accurate, timely, and compliant with Walmart's requirements
  • Monitor for slow-moving or stale inventory and take appropriate action (recall stock, run ads, or escalate to the Walmart rep)
  • Open and manage support cases when issues arise on the platform
  • Troubleshoot day-to-day platform issues independently
  • Help build and document repeatable systems and SOPs over time
  • Continuously refine workflows as the Walmart channel matures

Benefits

  • No benefits package included
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