Marketplace Ecommerce Specialist

Bloomingdale's•New York, NY

4h•$67,560 - $112,440

About The Position

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Across all brand touchpoints—from Bloomingdales.com to our newest small store concept, Bloomie’s—everyone plays a critical role bringing our mission to life. Our inclusive culture promotes diversity of background, thought and opinion. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative, while having a lot of fun along the way. Job Overview The Marketplace Ecommerce Specialist will support the growth of Bloomingdale’s Marketplace business through three primary areas of focus: Live-to-Site Operations, Site Merchandising, and Offshore Team Management. This role will drive operational excellence across product onboarding, PDP quality, and live-to-site execution for a diverse portfolio of both luxury and non-luxury Marketplace partners. The ideal candidate is highly detail-oriented, operationally strong, and an effective communicator who can professionally represent the Bloomingdale’s brand in both internal and external partner interactions. This individual will serve as a key operational partner across Marketplace Strategy, Site Merchandising, Marketing, and external vendors to ensure products launch efficiently, accurately, and in alignment with Bloomingdale’s digital standards and customer experience expectations. A critical component of this role is leading and managing an offshore catalog data validation team of approximately 20 associates. This individual will be responsible for prioritizing workflows, maintaining quality standards, improving operational processes, and driving consistency across a rapidly growing Marketplace assortment. Success in this role will be measured by speed-to-site, PDP quality and completeness, catalog accuracy, operational efficiency, and overall site integrity. This position reports to the Director, Marketplace Strategy.

Requirements

3+ years of related experience
Strong understanding of Bloomingdale’s PDP requirements, catalog operations, and live-to-site processes
Experience leading or managing teams in a fast-paced environment
Strong communication and stakeholder management skills, with the ability to work effectively with both internal teams and external vendor partners
Ability to professionally represent the Bloomingdale’s brand in interactions with both luxury and non-luxury Marketplace partners
Customer-centric mindset with strong attention to detail and a passion for enhancing the digital customer experience
Ability to prioritize effectively and execute with urgency in a fast-paced environment
Experience leading cross-functional initiatives and driving operational improvements
Strong problem-solving skills with the ability to identify issues, troubleshoot workflows, and implement scalable solutions
Excellent organizational skills with the ability to manage multiple priorities simultaneously
Advanced computer skills including Microsoft Office Suite, particularly Excel
Maintains confidentiality and security of sensitive company information
Ability to work a flexible schedule based on department and Company needs

Responsibilities

Manage and support the end-to-end live-to-site process for Marketplace products, ensuring timely and accurate product launches
Troubleshoot product onboarding, catalog, and PDP workflow issues to maintain operational efficiency and site accuracy
Partner cross-functionally with site merchandising, marketing, and vendors to facilitate approvals and launch readiness
Track products tied to key marketing campaigns and exposures to ensure product availability and site readiness
Support luxury and non-luxury Marketplace partners through PDP content submission, validation, and optimization processes
Review site experience regularly to identify opportunities to improve PDP quality, discoverability, and overall site integrity
Partner with Site Merchandising teams to support navigation strategies, product attribution, and PDP enhancements including imagery and video optimization
Maintain and update internal and vendor-facing PDP guidelines, SOPs, and process documentation
Lead, coach, and prioritize workstreams for an offshore catalog data validation team of approximately 20 associates
Ensure high-quality execution through workflow management, quality assurance processes, and ongoing training
Identify operational gaps and drive process improvement initiatives to support Marketplace scalability and efficiency
Establish best practices and documentation standards to improve consistency across Marketplace operations