ECommerce Account Specialist

ALMO CORPORATION • Philadelphia, PA

3d • Onsite

About The Position

Almo Corporation is the nation’s leading independent distributor of appliances, consumer electronics, professional A/V equipment, and more. With a strong legacy of distribution excellence and a customer-first approach, Almo’s Consumer Division focuses on delivering quality products and services to retailers and eCommerce platforms, including Amazon and other leading online marketplaces. We are seeking a detail-oriented and highly organized Account Specialist to manage and optimize operational execution on the Amazon platform while supporting strategic account management. This position combines hands-on operational responsibilities with internal and external brand management. This role supports Almo’s Consumer Division by ensuring catalog integrity, promotional accuracy, and compliance with Amazon standards while leveraging e-commerce marketplace best practices to drive operational excellence and growth.

Requirements

• Bachelor's degree in Business, Marketing, Supply Chain, Finance, or related experience.
• 2–4 years of e-commerce account management, marketplace operations, digital merchandising, or online retail experience.
• Experience managing products, catalogs, content, promotions, or operations on major e-commerce marketplaces such as Walmart, Wayfair, Home Depot, Lowe's, HD Supply, Target Plus, Best Buy Marketplace, Amazon, or similar retail platforms.
• Demonstrated ability to manage item setup, catalog maintenance, online merchandising, pricing, promotional execution, and inventory availability.
• Experience managing product catalogs, item setup, digital shelf content, pricing, promotions, and inventory availability across major e-commerce marketplaces.
• Experience identifying and resolving listing issues, SKU suppressions, content errors, and catalog discrepancies to maintain marketplace compliance and item discoverability.
• Strong attention to detail and analytical skills; proficient in Excel and comfortable working with large datasets.
• Effective communicator with a collaborative mindset and strong organizational skills.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.

Nice To Haves

• Experience with Amazon Vendor Central and/or Seller Central is preferred; equivalent experience supporting major eCommerce retailers or marketplace platforms will be considered.
• Experience managing product catalogs, online merchandising, pricing, promotions, or account operations for Amazon or other major eCommerce retailers is preferred.
• Ability to resolve Amazon-specific catalog issues, SKU suppressions, stranded inventory, variation relationship issues, and listing compliance violations through Vendor Central and/or Seller Central is preferred
• Familiarity with Amazon or equivalent major eCommerce retailer tools, analytics platforms, and reporting.
• Experience with ERP systems.
• Knowledge of Almo product categories (home environment, appliances, etc.) is a plus.
• Understanding of digital shelf metrics and content optimization best practices.

Responsibilities

• Manage Amazon Vendor Central and Seller Central accounts, ensuring product listings, pricing, and promotional details are live, accurate and optimized.
• Internal and external brand engagement and collaboration, ensuring alignment on goals, promotional strategies, and operational execution.
• Partner with the Customer Success Manager (CSM) and brand stakeholders to monitor availability, sell-through, and readiness of items, driving growth opportunities.
• Oversee onboarding and maintenance of SKUs, ensuring data accuracy and compliance with Amazon standards and e-commerce best practices.
• Administer and reconcile Cost Support Agreements (CSAs) and coordinate with finance and sales teams.
• Collaborate cross-functionally with sales, supply chain, marketing, compliance, and customer service teams to ensure seamless execution of promotions and operational priorities.
• Track and analyze performance metrics related to Amazon operations, inventory availability, and promotional effectiveness; share insights with brand partners.
• Troubleshoot catalog or content issues and ensure all item-level data meets Amazon listing standards.
• Monitor and resolve SKU suppression issues, listing errors, content compliance violations, and catalog health concerns to ensure products remain active and purchasable.
• Identify whitespace opportunities and recommend strategies to enhance brand presence and profitability on Amazon.

Benefits

• Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability
• Wellness Incentive Program and Employee Assistance Program
• RRSP / 401(k) matching program
• Flextime, summer hours, paid vacation, and personal time off
• Generous employee discounts on our products
• Ongoing learning and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level