Wall Climbing Instructor

GATE HR•Ponte Vedra Beach, FL

9d•Onsite

About The Position

Ponte Vedra Inn & Club is hiring Wall Climbing Instructors to lead climbing experiences on its 40-foot outdoor rock climbing wall. Instructors welcome members and hotel guests and provide safety-focused instruction for climbers ages 6 and older, from first-time participants to experienced climbers. The role supports private lessons, youth programs, camps, birthday parties, and special events while delivering the service expected at a luxury resort. The instructor maintains safe climbing operations through participant orientations, equipment fitting and inspections, supervision of climbing stations, enforcement of safety procedures, and response to emergencies. The role also includes guest check-ins and administrative tasks, maintaining the climbing area, participating in training and safety drills, and supporting the Head Climbing Instructor with daily operations and program improvements. Full-time and part-time opportunities are available, with flexible scheduling that may include weekends, holidays, and early mornings.

Requirements

At least one year of climbing instruction or related recreational experience is preferred.
Experience working with children and adults of varying skill levels.
Strong communication and guest service skills.
Comfort using basic computer systems for bookings and waivers.
Climbing Wall Association (CWA) Climbing Wall Instructor certification, Level 1 minimum.
Current CPR, First Aid, and AED certifications.
Ability to climb at an intermediate level; 5.8+ top-rope is preferred.
Ability to work comfortably at height and perform climbing rescues.
Ability to lift and carry up to 50 pounds.
Ability to stand, walk, climb, bend, and work outdoors for extended periods.
Ability to maintain a professional appearance consistent with Ponte Vedra Inn & Club standards.

Nice To Haves

Advanced CWA climbing instructor certifications are preferred.
Previous resort, private club, recreation, or hospitality experience is a plus.
Additional climbing or outdoor recreation certifications are a plus.

Responsibilities

Welcome members and guests and provide exceptional customer service.
Conduct safety orientations, fit equipment, and provide climbing instruction to participants ages 6 and older.
Teach proper belay techniques and climbing fundamentals to beginner and returning climbers.
Supervise multiple climbing stations while maintaining a safe instructor-to-climber ratio.
Inspect harnesses, helmets, ropes, belay systems, anchors, and other climbing equipment daily.
Enforce climbing wall safety procedures and emergency protocols.
Respond quickly and professionally to incidents or emergencies.
Assist with private lessons, youth programs, camps, birthday parties, and special events.
Process guest check-ins, waivers, reservations, and activity participation.
Maintain a clean, organized, and welcoming climbing environment.
Participate in ongoing training, certification renewals, and safety drills.
Support the Head Climbing Instructor with daily operations and program improvements.