Waitstaff - The Terraces
About The Position
The Waitstaff assists with meal service for residents and guests in the Claremont Restaurant and provides catering services as needed. The role is responsible for maintaining The Terraces’ customer-service standards, dining-room cleanliness, and table-service quality. The position is part time and based at Immanuel Living at Buffalo Hill in Kalispell, Montana. Waitstaff are expected to maintain personal hygiene and uniform standards, provide positive service, complete assigned side work, and respond to dining-room emergencies. The position requires frequent movement and handling of items, with occasional and rare lifting, carrying, and pushing or pulling at specified weights. Completion of the Serve Safe™ program is required upon entry into the position. Immanuel Living is a not-for-profit Life Plan Community in Kalispell, Montana, serving approximately 300 older adults. Its community includes independent living, assisted living and memory support, rehabilitation and long-term care, dining rooms, and other amenities. The organization is affiliated with the Evangelical Lutheran Church of America and describes its environment as faith-based, with a focus on quality and innovation in senior living.
Requirements
- Complete the Serve Safe™ program upon entry into the position.
- Work effectively in a team environment.
- Demonstrate effective interpersonal, verbal, and written communication skills.
- Establish and maintain relationships with residents, customers, and coworkers.
- Learn new tasks and apply them to serving others.
- Demonstrate commitment to responsibilities, reliability, professionalism, and a strong work ethic.
- Meet the stated physical demands, including frequent sitting, hand use, reaching, bending or similar movements, and lifting, carrying, pushing, or pulling items at specified weights.
- Have close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
Responsibilities
- Maintain personal cleanliness and hygiene and adhere to the department dress code and uniform standards.
- Display a positive customer-service attitude throughout each shift.
- Maintain dining-room housekeeping in the assigned section, including tables, carpet, china, and silverware.
- Complete assigned side work.
- Respond to dining-room emergencies, including choking, falls, and first-aid situations.
- Prepare and serve coffee, tea, and other requested beverages.
- Assist with table maintenance during meals.
- Clear and pre-bus plates, glassware, utensils, and other items as needed.
- Clear and reset tables to standards after each meal.
- Provide catering services and support special functions when assigned.
- Use the POS system to manage and track orders.
Benefits
- Retirement savings program with a strong employer match.
- Affordable medical benefits.
- Paid time off program including vacation, sick, personal days, and holidays.
- Optional dental insurance.
- Employee wellness programs.
- Employee educational assistance.
- Free and discounted employee meals.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
