Waitstaff, Heritage at Falmouth

Cape Cod Healthcare • Falmouth, MA

7d

About The Position

The Waitstaff member serves meals to residents, employees, and visitors according to written menus, production sheets, food-handling procedures, and residents’ food-related needs. The role maintains sanitation and safety standards throughout food preparation, service, storage, and care of equipment and work areas, following Heritage policies and applicable federal, state, and local requirements.

The position also supports general kitchen operations, including dishwashing, cleaning, trash removal, and putting away deliveries. The Waitstaff member follows schedules and supervisor direction, helps maintain kitchen equipment, participates in training, and works collaboratively to support resident and facility needs. The position requires flexibility to cover different functions and shifts, including weekends and holidays, and may include driving a Heritage vehicle for errands or other directed purposes.

Requirements

• High school degree or equivalent.
• Ability to speak English in an understandable manner.
• Ability to lift a minimum of 50 pounds.

Nice To Haves

• Wait staff experience preferred.

Responsibilities

• Maintain proper sanitation during food preparation, service, and storage, and keep equipment and work areas sanitary.
• Serve meals to residents, employees, and visitors according to written menus, production sheets, food-handling procedures, and residents’ needs.
• Follow department practices, procedures, safety regulations, schedules, and applicable Heritage, federal, state, and local standards.
• Assist with dishwashing, daily sweeping and mopping, trash removal, cleaning work areas, and putting away deliveries.
• Help maintain kitchen areas and equipment for safety and convenience, report problems, and assist with identifying and correcting issues or improving services.
• Participate in in-service education, on-the-job training, and orientation classes.
• Maintain attendance and punctuality, complete assignments within supervisor guidelines, and cover various functions and shifts, including weekends and holidays.
• Follow OSHA regulations and safe lifting and equipment-use practices, using required safety equipment and supplies when applicable.
• Follow Universal Precautions and infection-control policies, including handwashing and use of appropriate PPE and supplies.
• Keep work areas free of hazards and follow safety rules and procedures for materials, labels, and MSDSs.
• Report accidents and incidents to a supervisor according to established procedures.
• Maintain good working relationships with Heritage personnel and other departments to support facility operations and resident needs.
• Drive a Heritage vehicle for errands, transporting, or other uses as directed.
• Protect the confidentiality of resident-care information, including protected health information, and report suspected unauthorized disclosures or fraud to the Executive Director.
• Perform other job-related duties as requested by the Executive Director or designee.
• Provide service excellence to residents, visitors, volunteers, and coworkers in keeping with Heritage at Falmouth’s CARES values.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED