Wait Staff

Elegance • Hot Spring, AR

2d

About The Position

The Wait Staff supports a positive customer service culture in the dining room under the direction of the Dining Room Manager or Director of Culinary Services. The role contributes feedback on service quality and helps develop systems that make meal delivery efficient while preserving a pleasant dining experience. Wait Staff takes and delivers food and beverage orders, maintains customer satisfaction, resolves dining challenges before meal service ends, and keeps the dining room and its equipment clean and sanitized. The position also promotes safe work practices, teamwork, and a positive experience for co-workers, residents, and visitors. Other duties may be assigned or needed.

Responsibilities

• Support the development of a positive customer service culture in the dining room under the direction of the Dining Room Manager or Director of Culinary Services.
• Evaluate service quality and help develop systems to maximize meal-delivery efficiency while maintaining a pleasant dining experience.
• Take food and beverage orders, deliver food, and clear, clean, sanitize, and reset tables.
• Make every expected effort to maintain customer satisfaction and resolve dining challenges with customers before meal service concludes.
• Maintain a clean dining room, including equipment, walls, tabletops and bases, and chairs; change linens as needed; keep tabletop condiments and salt and pepper shakers clean; and wash and sanitize dishware as required.
• Ensure safe work practices for themselves and any employees working with them, manage unsafe actions, and comply with Safety Committee Standards.
• Foster teamwork, show initiative in overcoming obstacles, assist others beyond job responsibilities, and have a positive impact on co-workers, residents, and visitors.
• Perform other duties as assigned or needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed